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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30332 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 270 Showing 5,381-5,400 of 30,332 reviews
  • Rated 5 out of 5 stars

    Prompt service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems with 2 items i bought and both times was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad agent, Tayson, was on time and knew exactly what he was doing! Great job, Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to buy but so far we have not had to use it. The only concern so far was handled by the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Products T.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped answer all questions an used them in past if product not fixed either replaced or a full refund on gift card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love 5 year for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad! Makes returns easy. Trust buying from Best Buy due to Geek Squad extended warranty. Love 5 year for TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered like Baby in a Blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad Protection is the best value in the industry. I make sure I purchase their warranty on any product I purchase. The service is quick, reliable and well worth the money. You will be sorry if you don't take advantage of this great offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had time to use it yet but talking to my sister and my brother I heard that this plan really helps protect your item and it keeps it from anything from having to a long as you got this warranty it really goes above and beyond his name and what it can do

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Burn in protection for oled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Includes burn in protection, 5 years is great for early oled tech that still have a small risk of burn in. I’ll be fully utilizing this if any burn in or dead pixels arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our experience at Best Buy was great per usual. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it! Get it! Get it! Trust me if you have a very active household this is a great buy for you and your family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, no hassle customer service. Purchased this plan about 5 years ago on another TV. Filed a claim and they exceeded my expectations!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad offers good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given 5 stars because the protection is good but Best Buy in store customer service tried to make me pay twice for Geek Squad protection if my son hadn't noticed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice having this team to help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing if something were to go wrong I have this team as insurance to help me out. Worth the price for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been great to help and Diagnose and repair what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy pretty much all of my electronics at Best Buy just to make sure I have geek squad protection. Easy help or replacement of items.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality service happy to have Best Buy by my side keep the good work up !! Love you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranties are economical and reassuring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If U need the Coverage its comforting knowing that you have five years if the need of repair or replacement arises

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Thank god for this warranty!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it if you can afford it. I had a TV replaced after it broke down 4 years later. They were abke to help me fix my issue Bd provide me with a great solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but good to know I have it in my back pocket!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All products with warranty is always good to have if something goes wrong

    I would recommend this to a friend