Customer Ratings & Reviews

very helpful and friendly when my tv began to face issues and explained the process clear and friendly

The TV has great screen color. It looks so awesome in my living room. Great quality great price

I have used the warranty and the replacement was quick and easy.

Geek squad is always coming in clutch and their service is always top notch

I buy all my electronics from best buy. They have great customer service and the best products

Always Worth Having a protection plan on electronics items.

I purchased a Samsung 65" TV and it was delivered on time and set up in a short period of time. They had to move a heavy cabinet to get to the plug in's. They were very knowledgeable and polite. Answered any questions I had.

amazing service worth the investment thanks best buy

literally worth the money its an amazing investment.

Bought this protection with a television and ended up needing it, which got me the defective tv replaced for free. So glad I got it!! Purchased another item recently with this protection too, and hope to not need it again but kno I'm protected if I do. Appreciate the fact best buy does this service at a low cost.

love geek squad and protection plans always need it

I love this program, I am not really tech savy and the new Tvs are much smarter than I. Whenever I have a problem with my Sony Bravia and my Samsung Qled I just call and they come out and fix the problem for me. Usually its not the Tv, just the lack of knowledge of the user. LOL

Good additional coverage for TV at a reasonable price. But still hoping it won't have to be used.

I’m glad to be able to get this 5-year warranty. My last tv only lasted about 5 years. The back lights went out. Better off buying a new tv.

Do t know yet haven’t had to use it the item is brand new so hopefully won’t have to for awhile

Says I have 2 years and I would like to get a new TV that would work as well as it did when I purchased it! I only have less than one week to do this or maybe a year and a week. But I haven’t been able to use it because of a glitch having my home landline listed instead of my mobile telephone.

Always helping with hands on tech issues. Great customer service skills as well!

I love the peace of mind geek squad protection gives me !

The Geek Squad installed my television and sound bar and made all needed adjustments.

Happy I purchased the 5 yr warranty. They were great in taking care of me. Thank you.