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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30088 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 30,088 reviews
  • Rated 5 out of 5 stars

    Way to easy. Very happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my tv go out and was upgraded to a larger tv. Very happy with how easy it was to complete the switch. Very helpful when I called.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support has been good so far. I hope the protection plan is worth th purchase if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend geek squad, they helped me with my warranty and I had a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use my Geek Squad protection yet, but having it definitely gives me peace of mind. Especially given how well the installation went.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleasant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service and the customer service over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for streaming and video games. Soun quality is great. Would Def recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LCD>OLED>MICROLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your utility from this service is going to vary greatly depending on the products and services you purchase, The amount of time you are OK with devoting to setting up your own devices, and your level of technical competence and education. For me, this service is not something I would use most of the time - BUT - for certain product categories like OLED displays, the peace of mind is worth the extra cost, knowing I can exchange the display for a replacement if it burns in or has another failure during the warranty period. Overall, it really depends on your personal needs, but this service definitely has its place, and can be a real value depending on your situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greta quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, with good quality of both visuals and SOUND. We have a soundbar that we got from a friend when they moved but even before the sound bar the sound quality was amazing. 4yrs later we are still so happy with this purchase

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great deal for 2 yrs protection, especially with young children in the household!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Service. Always quick and easy to file a claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marvelous service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an excellent experience with Geek Squad! From start to finish, the service was professional, friendly, and efficient. The team quickly diagnosed the issue, explained everything clearly, and made sure I understood my options before moving forward

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use them but purchased for back up if needed they came highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service from geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an excellent experience with Geek Squad! From start to finish, the service was professional, friendly, and efficient. The team quickly diagnosed the issue, explained everything clearly, and made sure I understood my options before moving forward

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product performed and it was everything as described

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan to have for all electronic devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came to my home a did an excellent job. Thanks Geek Squad..!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection program…would definitely recommend…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend this you never know what could happen

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Win win

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here is the deal, if you dont get Geek Squad Protection, you are missing out. Lets start with the fact things are not made like they used to be. Drop something once and its done. Now I can be my clumsy self and not be overly worried I lost my item. Win win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your purchase if u can.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I never need it but to know you have a 5 year warranty is a good thing.

    I would recommend this to a friend