Customer Ratings & Reviews

It's essential to have this protection because you never know if a device will be good or not. It may come with a manufacturing defect that isn't usually noticed at first, but after a certain amount of use, a problem arises. That's what Geek squad protection is for. They help you and determine if the device needs to be replaced or repaired. Very good service. Thanks, Geek Squad!

The techs are great polite knowledgeable the ins is well worth it as these days nothing last 5 years or longer so your gonna use it well worth the money and peace of mind would definitely recommend the geek sqaud

The colors are vibrant and the picture is crisp and clear. And no.matter where I sit theres no distortion in picture quality or color. This set delivers tge deepest blacks I have ever seen. The price was great on this set and the installation was professional, quick and easy.

I like having the insurance protection on my devices to ensure quick, easy repairs or replacement if needed

Getting a hold of someone to help is a chore. Within a month of buying our new TV set it started acting up. When you call for assistance you’re calling out if the country. I don’t care about that , it’s just that when you can’t understand the person you’re taking to and your request to be transferred to The USA and get ignored, that’s frustrating . I believe the person on the other end is trying to help but then refusing my request is disrespectful . I went to the Best Buy near me and they would not take a service request, they said I had to call it in.

I bought a 70” Insignia F30 and 1.5 years later the screen went black and I tried power cycling and everything the internet had suggested but no luck. Luckily I had the geek squad warranty and received store credit and was able to replace the tv for an upgraded version and also bigger screen, I had to pay the difference which was minimal. I would recommend the protection plan to anybody because you never know what could happen and it’s a pretty seamless process.

No needed yet but great history with this previous protection

Very helpful fast easy everyone was accommodating and informative

Great picture and tv for the price. Really impressed and enjoying it.

It is good to have protection for your items thank you

Covers all of my systems and devices %100 would recommend!

Great offer, Worth every penny, highly recommend it...

Very fast to go into the store and get things fixed

Standard protection is a must to keep your quality items in Tip-Top shape.

Help my grandma set up her TV over the phone in under 5 min. when she could barely turn the last one on.

I like getting the Geek Squad Protection because technology today can be intimidating. Having Geek Squad ready to help me solve any problems that come up when I have questions or issues. They are responsive and know right away how to fix the issue.

Bought this warranty for our TV. Thankfully we haven't used it yet but we have it if we do.

You are the best for all my life. Thank you I Geek squad.

Excellent customer service. Very happy with our purchase. Will recommend.

Even though the Best Buy Total membership is very expensive, it is worth it. Because electronic mishaps are unpredictable, this membership makes it possible to resolve issues in a timely manner in-store and remotely.