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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30165 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 30,165 reviews
  • Rated 5 out of 5 stars

    Geeksquad made the process fast and smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was worth it to protect my smart TV and the agents from the store helped me through it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv service with a lot of patience with all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used it yet, but peace of mind is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use the Geek Squad service yet, but it’s great knowing I have the warranty if something goes wrong. It gives me peace of mind, and the setup process for coverage was easy and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good!!! Haven't had to use it yet, but for the price, is great peace of mind!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is the best protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They told the truth when a thing happened they gave us a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solved fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with tv was resolved quickly and professionally

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5yr Protection Pays Off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the 5 year Geek Squad Protection Plan is up front pricey, it delivers as promised. I've replaced 2 TV's due to screen failure and have received full credit towards a replacement. The exchange doesn't occur overnight, but it happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services are amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever i make a purchase i use geek squad and thier warranty on every purchase for my electronic. Knowing that if anything happens im covered gives me peace of mind. Always recommend getting this to save on repairs. And the service is top notch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Your computer techs are very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranty is amazing. Everything was covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job in the installation process and helped us understand everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase. Has been excellent since day 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Vibrant colors. Beyond my expectation. Delivery service is really excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind to have protection plan. Great to be able to take product to store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I need help tech support Geek Squad is there to help very knowledgeable and always help me out can't go wrong I recommend getting out from Geek Squad if you can't figure things out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have read several reviews from people complaining about best buy and best buy products and policies so i decided to add a review. I love best buy and i have been a member for many years and just llke this last buy. Its amazing i bought a 98 inch qled tv and had it delivered and installed on the wall. I got the best service and a breath taking television. Its better than the movie theaters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan for peace of mind. Worth the purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan. I usually don't purchase extra protection plans. Since this purchase was an open box, I was mainly concerned with the remote having many sctatches on the solar charging panel of the remote. A new remote cost more than the protection plan. I am very pleased with Geek Squad coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is very important to me because if a tv is damaged Best buy can replace it, for me it's a good idea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ppl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is excellent. Very knowledgeable and friendly. Go above and beyond to assist and fix. Thanks guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is one of the best if you have an issue with your product you just taken in no questions asked exchange for a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen protector is fantastic and I wish I could rate it 6 stars. In a horrific chain of events I tragically dropped my phone from approximately 4 3/4 feet directly onto cold hard pavement littered with gravel. (Dropped it out my car window) I hesitantly exited my vehicle and then proceeded to step directly on top of the phone which was screen side down. To my dismay I observed multiple cracks on the screen of my almost new iPhone 8. I then did the drive of shame back home where I could more closely observe the catastrophic damage to my phone screen. I slowly pulled it out of my pocket as a single tear ran down my face. Suddenly I was overcome with an epiphany. I had purchased and installed this glass protector on my phone. Is it possible that my screen was still intact? Is it possible that this 8 dollar product saved me from replacing my entire screen? I slowly peeled back the screen and was filled with joy. I haven't felt joy like this since I opened up my Nintendo 64 one 1990's Christmas morning. My screen was unscathed. I snapped a picture of the decimated screen cover, and gave it a proper viking burial. Thank you for your service tempered glass screen protector.The description of "ultra clear" is truthful: the clarity of my phone screen isn't at all diminished with it on. Because I have an iPhone 7, no protector can cover the entirety of the screen; this does, however, cover the entire flat part of the screen, unlike other protectors I've tried which were very visibly 1mm too short. The protector also doesn't cause any issues with functionality - touch sensitivity, 3D touch etc. all feel unchanged. The surface feels really smooth to the touch.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.