Customer Ratings & Reviews

The guys that came out did a great job and we’re super friendly

So far so good. Always glad to have this service available for large appliance or electronics purchases

Thankfully, I have not had to utilize the incredibly beneficial Geek Squad services quite yet, but it's refreshing to know they are available if needed

This is the most affordable warranty service that I have ever purchased

Haven’t had a chance to use this. But I’m sure it works.

They helped me out with my TV. They helped me look for a TV that was better.

Geek Squad was very professional. They arrived on time and gave previous text as to the time. I would recommend their service to everyone.

Always buy the warranty people, always a safe bet and have had no problems with it

It is alexa comparible, i love that i can control my tv through ghe alexa app, the image is great for watching tv shows, movies and even plauing videogames. Yea youbwill get a much better image with a 120hz or higher tv, but you will also be paying 2-3 times more for a 57 inch tv. Im very happy with this purchase. I bought the warranty for like $30, i have complete peace of mind for the next 4-5 years if anything happens. Cant go wrong!

Got this protection for my TV. Haven’t had to use it yet.

I haven’t had to use the service yet, and only felt I needed it due to the nature of OLED screens. Hopefully if the time comes I need to use it, there won’t be any additional problems.

Best protection to get for replaceable products especially after rough usage

Bought this because as in previous experience, Best Buy does repair or replace TV’s. I had a DLP that had some kind of part failure and Best Buy took care of it. I have also bought TVs with this warranty and have not had issues. Its good for “peace of mind.” I most recently purchased this for an OLED. These TVs have a small risk of panel failure and/or image burn in. Best Buy offers coverage for this. I doubt I’ll have any issues, but just incase. I decided to get 5 years of coverage. TV’s are sensitive tech these days. They are difficult to transport etc... In home service is best.

I purchased this protection, but judging from my previous purchases at Best Buy, I probably won't have a need to use it. All of my previous purchases from Best Buy, even from decades ago, no problems were encountered. Thank you.

Associates connected every attachment necessary for full TV viewing.

When I purchased my first big purchase Tv, I found that Hisense had a great deal on one of their more budget premium options but I was hesitant because of quality control concerns. In the end there was a minor issue with the panel of my tv a couple years into owning it. When I called geek squad about the issue I was able to get my entire tv replaced!! They helped turn a curse into a blessing. Worth every penny.

Great service they help you and explain very well what your device has

Great quality service. Always available when I had an issue.

I love having geek squad, when I can’t or don’t want to install something they can and make it look easy. lol.

Excellent and really nice will definitely add it to more