Customer Ratings & Reviews

Went in to replace my tv that went Black Death screen and the process was easy to do, even bought a 2 year warranty

This comes in handy when your trusty electronics decide to break down.

Really glad we got the protection. It’s so worth it for a piece of mine.

Great customer service support I would recommend it

No issues with their service. So far I have had no issues.

Great tv with great clarity, easily accessible and can navigate great

So far not much to say. But It worked very well in the past, so I decided to buy it again.

I always buy a little extra warr. Have found geek help to be great, even if just for questions.

It’s a protection plan, I mean what can you really say?

Thank you for never giving up! I cannot put into words how grateful I am for your kindness and good heart. Thank you for being who you are! Your presence has made my life more beautiful.

This protection plan is priceless to me because it allows me to enjoy my television. I don’t have to worry about if it will die on me like my Samsung did after 4 yrs. I will never buy Samsung again because their quality control on screens and laptops has gone way down. They are in such a rush to bring products to the market, they aren’t testing them properly. This plan will probably never get any use because my Hisense Tv seems to be working as should, but ya never really know. And that’s the great part of it because if it does act up - I’m covered for full five years.

Ordered protection after my purchase. The customer service representative was great. Got the plan set up and paid for without going back to the store.

Good protection for low price. Real piece of mind.

Geek Squad techs are fantastic I have it on everything I buy from Best Buy; The Geek Squad never lets me down

I always purchase these. Prices are good. I use to think these were a waste of money but now with newer technology I consider it necessary. Years ago I didn’t buy a plan and one day after warranty I had problems. You guessed it, had to buy another TV investing lots more money than the cost of a plan

I purchased the 5 year warrant thank God I did. The tv went bad in the fourth year and I was able to get the money back I paid for the tv and got a brand new tv. Well worth it.

There’s No doubt about it. If you have been a best buy loyal customer like myself then you would know that geek squad is definitely the go to for any purchase from here. They help you and they also give you a sense of security that your product is going to be protected no matter what.

They always give great customer service. Always greet you with a smile n work hard on getting thing fixed

Really can’t give a review of service since I haven’t needed to use it. But I like knowing if something does go wrong with product purchased I have coverage at a reasonable cost.

It's the best protection plan I've bought. They came in and did a same-day repair on my TV and it was up and running. When it started having issues again and eventually died on me, Best Buy set me up with a new model of the same TV! Came the next day and dropped it off along with recycling the old TV for me. Gave me piece of mind and save me a lot of money.