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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30531 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 30,531 reviews
  • Rated 5 out of 5 stars

    Be safe not sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather get the most out of your purchase why not be safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy protection is worth it especially if accidental damage from handling is part of the plan. I had that plan on my Microsoft surface pro 3 and had the unfortunent event of damaging the screen beyond repair, I had renewed the plan twice and I was so happy I did because I was able to get my surface replaced and now I have the pro 6. I will continue to get protection from now on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they fixed or replaced!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got a problem before with a tv, the send a technician, and they give me a gift card for the amount i paid, because the tv was not fixable, so next time i got the service again, so i dont loose my money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite install is for my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate and love the installers because they walk me through it explained everything to me and fixed and clean what they messed up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you the piece of mind in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty Best Buy is the best definitely recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 year warranty for new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year warranty for our new Samsung 70” TV. Hopefully we won’t have to use it but if something fails in the next 5 years we are covered! (As long as it is not a cracked or broken screen). Keep any young children away from the TV screen so this doesn’t happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Leave the store without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase anything without it. But of course i hope i never have to use it! But it's nice to know my back is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Damaged tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy exchange for my damaged Samsung OLED 77'. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT IF you're able to use it within the 2yrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get a chance to take advantage of this within the first 2yrs after purchase, then you'll be golden. Sadly most electronics seemed to be programmed to fail within 24hrs after any insurance, protection, warranty, etc. have expired lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great method of getting peace of mind for your expensive TV purchase. The burn-in coverage is something unique when it comes to warranties offered by established sellers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may initially seem expensive but I recommend getting the 5 year plan on new technology. It has come in handy for me on several occasions throughout the years. The purchase of this protection plan is on a TV that I received at no cost because the previous one was covered by a 5 year plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for high dollar items prone to break

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated oled tv had burn in and techs came out and inspected the tv. A few hours later I received email saying they would replace tge tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geet squat tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank God I have not had to use the insurance but on other occasions I have used it with other items and it has been a blessing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Service Plan Mandatory for SAMSUNG TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You absolutely MUST get a 5 year SERVICE PLAN when purchasing SAMSUNG SMART TVs because my last two TVs went in 2 years and 3 years. It's truly a NO BRAINER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan. It’s worth it because you never know with how stuff is built these days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to be protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the protection plan at the recommendation of the salesman at Best Buy. We were purchasing a new Samsung SMART 3D 4K TV and he thought we should have it for our peace of mind. We have problems with our power going out when it gets windy, and we were told that power flickering and power outages can potentially damage TVs. We opted to purchase the protection plan so we could feel better about our large investment in our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope i dont need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dunno what to say here. I didnt even take it outta the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek Squad are the best from best buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my roku tv i made sire i took the protection plan because my last tv i never put , so i learned my lesson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playing it safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet! Hope I never have to but good to have

    I would recommend this to a friend