Customer Ratings & Reviews

Always worth buying the extra protection. Our $1000 TV had some issues and Geek Squad was very responsive, techs were very nice. In the end, we needed a new TV and we were within the protection plan requirements so we had it replaced... with a NEW TV, none of this refurbished nonsense. Highly recommended.

I love the laptop, like to keep them as long as possible, and this seemed prudent. I mean, I really like the laptop (Samsung Book2 360 13" screen).

I have always had great service from the Geek Squad, no matter which Best Buy Store I go into. The personnel working the Geek squad have consistently proved to me that they are experts on correcting problems with my computer. I have appreciated the low cost of my annual agreement which allows me unlimited visits to the Geek Squad to ask questions or to obtain service for my products.

This is a great plan and is definitely worth the money. My last TV died after two and a half years and it was replaced for only $10 more because it could not be repaired. GET THIS PLAN WHEN YOU GET ANOTHER TV, YOU WILL NOT BE DISAPPOINTED!!!

Excellent product good quality and professional service

I have not used this for my purchase recently, thoigh i will say my previous experiences with Geek Squad was useful to me.

What can I say about these guys. Over the years they have helped me in all kinds of situations with my laptop. They provide excellent customer service and they are professional.

Easy and not too expensive for what it is and what it does.

If you buy anything from bestbuy, make sure you Geeek squad ! They are amazing people, and they will fix anything you have. I have not had any problem with my Geek Squad.

The geek squad was on the phone trouble shooting what was wrong with our first TV. With his help he discovered that the first set had a problem with the picture elements.

This warranty set my mind at ease when I made my purchase, because I was able to enjoy my purchase without any worries if something were to go wrong.

I have been a believer in having this extra protection. I have had to use the warranty to replace a tv in the past. There was no hesitation on the part of Best Buy to honor the warranty even close to the end date. You should definitely purchase this protection. I intend to go with the five-year warranty in the future.

We were reluctant to purchase the Geek squad service but so glad we did. We have need help several times and we also purchased a new TV and it is covered with 2 day shipping. Love it!

These guys are great and would recommend. They are friendly and quick

Excellent Service. Told me everything I needed to know

great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I bought this to protect my OLED TV. Best Buy has the only warranty that protects against burn-in, which is the greatest problem with OLED TVs. This will give me piece of mind. Although, I would like to give this five stars just for the potential coverage, I will not know how good the coverage is until I need it. The coverage was expensive, so I can only give it four stars for now.

Cant take the chance just go with the Squad iv always had issues in the past with returns and geek squad takes care of everything no hassle

Hopefully I won’t have to use this it’s like buying insurance

Always hard to want to spend the extra on a warranty you may not use. For us though it saved us from having to spend alot to replace our tv when it burned out but still under warranty