Customer Ratings & Reviews

Always buy the plans, they have paid for themselves many times over. I had a 55 inch HD tv break after a year, the let me have a new one. That one then broke about almost two years later, so they let me have yet another one (a new model since the old was gone).

Geeksquad has been a HUGE help with several items over the years. Ill honestly never buy a big ticket item with out their extra coverage. A+++ service!

This TV was not the one I came in the store for but ended up being a great buy! They store ran out of the product I was looking for right at Christmas time. Clerk found a comparable model for me within my price range. I was a little hesitant due to volume in the store did not seem very loud. Got it home it is wonderful.

I really like the Explorer service because I haven't had a bad experience with it yet as always worked out any issues that I came across great service that's always there the answer questions and give you help on your product

The store plan adds good coverage to the warranty.

I usually don't buy extended warranties unless the product cost me some real cash and I plan on keeping it a while. I bought it for a big TV back when they were still pretty expensive and it definitely paid off. So make your own decision but I think it's worth it if the product cost enough and you plan on keeping it

so easy to set up that my children set up, set up the channel the way was want them.

haven't used them yet. What more can I say. I will let you know when I have to use them. I hope I never need them

Good insurance for a tv. Come out and repair or replace. Didn’t like that it was double the cost of TV protection that was on $200 less than

They came through with their words in replacing my 40" Vizio TV after it suddenly stopped working. I'm glad I got the extended warranty to cover my TV. It's highly recommended to have Geek squad cover your prducts and for a reasonable price too.

I wasn’t sure if I was going to purchase the protection or not. I started to think about the replacement cost if something were to break. I purchased it and I’m happy that I did.

I have not used it for this purchase. However, I have used Geek Squad before. A very good service.

You can never go wrong getting the warranty! Definitely worth it!

Love buying the open box items which saves me money. Therefore I use some of that savings to purchase the extended warrantees. Never had to use one yet, But as long as I do not have to spend my own money, I believe it is well worth it.

Love buying the open box items which saves me money. Therefore I use some of that savings to purchase the extended warrantees. Never had to use one yet, But as long as I do not have to spend my own money, I believe it is well worth it.

The Geek Squad people are very friendly and professional. I buy most of my electronics at Best Buy and use Geek Squad Protection for all of my expensive purchases.

I am glad I purchased the warranty. It’s so much easier to deal with Best But for their great products and services. I don’t anticipate needing it because the TV is great but I’m glad I have it if it’s needed. It was a very reasonable price.

Excellent product and I will continues to buy electronics from best buy and fantastic customer service representatives.

The agents helped out a lot took care of all the needs, I didn’t score 5 stars it took a while to get eveything done

They are always amazing and knowledgable each and evey time I have had to call or have them fix something.