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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 30,833 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD WAS GREAT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING PRODUCTS AND AMAZING SERVICE!!!! I LOVED EVERYTHING ABOUT MY TV AND THE GEEKSQUAD WAS GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A true must have. NOT a scam service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so worth it on all levels. I have used the service 4 times already and it has paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any problems with my TV'S and I just bring it in and pick out a new one... no questions asked....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good if you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never remembered that I had this but didn’t need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my 70in screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest purchase ever glad I did. Ended up using it a year later. Tech services was excellent the tech guy was knowledgeable friendly. Repair date was set came out and was fast and easy. In and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I operate vacation rentals so I buy a lot of stuff. I failed to get coverage on a Arlo Security Camera and it went defective in 9 months so still under warranty but dealing with Arlo has been MADDENING!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the best warranty service that you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase this protection plan with all our electronics. They cover just about everything except abuse, wich is understandable. The times we have had to use the protection plan, geek squad has always been friendly and highly knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free enjoyment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows for peace of mind especially with OLED panels and their risk of burn in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Availability of Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection gives me peace of mind knowing that if there are any issues with my new product, I can trust that Geek Squad will be of great service and come up with timely resolutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bargain for great service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used the Geed Squad to download pictures from a 10 year old Mac desktop so I could move them to a PC. They did a great job and finished several days ahead of schedule. Friendly and helpful team working at the Cary Crossroads Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty and nice people to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Geek Squad protection plan my TV screen was broke and they replaced it and I purchase another warranty through them they really stand behind their warranties you won't find that anywhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its a must for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan is worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the Geek Squad Protection. It's worth the price. When my tv stopped working, they provided a full credit to apply towards a another tv of my choice. The only downside was that it was difficult to speak with someone. I had wait on hold for a while, however overall the protection plan is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wouldn't leave or buy anything from best buy without the knowledge that i would have a protection plan for my product. i have used the protection plan multiple times before and they do pay off in the long wrong if there is a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mid Level

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this Sony speaker system. Get your best around volume 30 without blowing out the neighbors candles or rattling the windows. I always trust the Sony brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having on all products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the Geek Squad protection for all products it’s well worth the cost. They are very easy to deal with and always very helpful until problem is resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 year plan was great to purchase for my device.i didn’t have any problems with this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV needed repair it's working fine now worth the cost you never know if your product will break down my LG TV was only 2yrs old when it broke down and the cost of the warranty was worth the cost it would of cost more to fix or replace the TV I buy a extended warranty for any product that cost over $100 dollars....Can't go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always great to have a extra piece of mind.

    I would recommend this to a friend