Customer Ratings & Reviews

I usually buy the warranty for the products I purchase at Best Buy. I have used the warranties I have purchased in the past for every one of my washers. I would recommend at least getting the warranty on any washer purchased.

We got this protection for our 55 in flat screen tv. We have three kids so getting a protection plan was a must. One little mishap could destroy the TV and knowing I'm protected makes me have a sense of safeness with my investment.

I don’t usually like to buy extended warranties for appliances or electronics, but I make an exception when it comes to TVs purchased from Best Buy. I would so much rather work with the Geek Squad than directly with the manufacturer. It’s worth it for peace of mind.

The only protection plan that covers Burn In!! Definitely worth it for peace of mind when purchasing an OLED TV!!

I hope I never have to use it but I am glad I am protected in the event the item breaks. TV's don't last as long as they used to! I strongly recommend a protection plan on an expensive TV!

Laborious process to get anything done. Takes a LONG time to have anyone come fix or check items.

Best Buy does a great job of offering support with Geek Squad. Highly recommend!

Protection plan looks good compare to their competitors

Unfortunately, I have had to use a Geek Squad protection plan a time or two and each time it was no hassle got my refund to purchase a new that same transaction. I've always bought a plan on my bigger more expensive products it and it's been well worth it each time I've had to use!

It is really nice to have this service, I can take my product back if needed, which gives me a lot of piece of mind. And after 5 years, most products need some kind of service!

Knowing the TV was going into a bedroom was bothering me so I decided to get the warranty as a precaution.

I did an easy setup and enjoy the automatic features my old TV didn't have. Geek squad got me through the initial setup questions.

Simply the best service from online reps to in store resps. They are here to help and they have done so many times.

Very good to know that my purchase is backed by the Geek Squad

reasonably priced smart TV for a kids playroom, this one does the job. Looking at the side, the top of the tv is pretty slim, just wished the bottom was as thin, since its visible in this particular room. Also no RCA inputs for a gaming unit, had to use the component input so that used up that input.

Haven’t had to use for the tv however anytime in the passed I have had to use geek square they have been very helpful!!

It's good to have Geek Squad Service around just in case you may need them.

Install the all programs of my computer, antivirus, support, guarantee

Professional service. I had no luck in repairing my laptop but they handled it professionally. My unit was bought in Canada and I did manage to get it repair at BB in Canada.

Have always had great service with Geek Squad. Never had any pushback or issues when bringing things in.