Customer Ratings & Reviews

I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

Great thing to have for expensive electronics. Don’t have to worry about it in the future good investment.

I feel very comfortable having this protection. I used it for a past item and my questions are always answered, and issues resolved!

Love. Geek squad I use in the past. Very good. The guys and girl know what they doing very professional

Absolutely great warranty/protection plan for the money. You get five years of coverage on this TV and some peace of mind so you don’t have to worry after making such a sizable purchase Best Buy always has your back!!!

Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

Glad to have protection on my tv. Haven’t had to use it yet and hope I don’t have to.

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Got me the 5 year warranty and it’s all worth it it covers the tv that I purchased for repair or replacement

Feeling very confident about geek squad service. That’s why I took the extra coverage.

I have not purchased the protection in the past and regret not doing it. I purchased it this time because I had got it for another product and I liked how they applied it and gave me a new product as they were not able to fix it.

I had a 55" LG and a 2 year extended repair or replacement plan that I thought that I would not need, 18 months into it and the LG went south. They sent the Geek Squad out did an assessment and replaced the LG and no charge, so I upgraded in size and purchase a 5 year plan.

I would not purchase anything from Best Buy without getting their Geek Squad, Total Tech. They have always stood behind everything i have bought.

The agents did a great job mounting the tv and informing me too how to hook up my sound bar quick fast and easy

nice, hope i dont have to use it though. Sounds like they will replace the TV if something happens to it

Renewed for replacement TV. Based on prior experience I won't be disappointed if this one fails.

I've purchased this for previous items and it is a must for the cost.

Recommend this for every appliance purchase. It gives a piece of mind knowing accidentals are covered or can be fixed

My Geeks were awesome! Tyler went above and beyond in helping me when BEst Buy customer service had no idea what they were doing.