Customer Ratings & Reviews

Haven't used the service yet but for the price I added the 2 year coverage based off other reviews.

Standard Geek Squad Protection provides me peace-of-mind on my Sony 4K HDR TV purchase for five years. And I can always return to the store for electronics advice - something you can't do with a regular extended warranty.

I had a very expensive plasma screen television covered under this plan. It went out a few months ago, and Geek Squad was very helpful in attempting to repair it. The TV was never fixed, and because Best Buy no longer sells plasma screens, I was able to get store credit for the product.

Would recommend adding coverage , reliable and a good price

Super Happy I got this it gave more peace of mind that I have it available!

Im the type to always purchase my warranties to cover all of my products

The agents arrived right on time. Installed my new wall bracket and tv!! Totally recommend buying the 5 year contract. My old tv went out 4 years 11 months into the contract and the replacement was a total upgrade!!

Love the return process with this company. When need to return is fast and easy.

Reliable an necessary peace of mind electronics are expensive to repair

I'm glad I purchased this plan because my old TV went out after having it for 2 years and to fix it would cost the same as a new one. This plan will save me a lot of money if something goes wrong with my new TV

Geek extended warranty is a great addition to ensure a few years of maintenance free.

This purchase was for my grandson who is a college student and need a tv for his room on campus. It is a wonderful fit for the size of his room and for the price it was excellent

Have not had to use this yet, but great to know its there.

Have yet to need a replacement or help with setup but I appreciate the option

Since I haven't had the need to use this protection yet, I can't rate actual experience. But it does gives me peace of mind to know I have coverage.

I have had two large tvs break and been fortunate enough to have the geek squad protection. In one case the tv could not be fixed so I got what I spent for a new tv. In the other case they were able to fix it. I would give it 5 stars except that in both cases it took over a month to get the service. That is way too long.

Offers a great peace of mind. The cost far outweighs the cost of replacing a tv that needs replacement.

Geek Squad is amazing and they really show that they care about the customer. Will purchase this service any time that it is available.

Only used them once but I had a good experience with them. Since then I always add them to big electronic purchases!

I will NEVER own an electronic device without Geek Squad. In more than one instance I have had devices quick working and they were completely replaced because of Geek Squad. Help with set up or issues is also AMAZING!