Customer Ratings & Reviews

I never faced any problems with the Geeksquad. Each time I faced technical difficulties in my product, either they just replaced it or if the product was discontinued they refunded the entire amount. Awesome service.

Easy to figure out how to work and downloaded all the apps I like so far. Enjoying all my free shows still. Haven't had to call them yet but good to have thr protection just in case.

I don't ever regret the extra protection! i bought a plasma a few years back and the screen went out 3months b4 the warranty was up (Bummer) the TV was $849 new and Geek squad came out and put a new screen in and cost almost $1200 to repair "Don't forget the Warranty"

Hopefully I will not need it but with today's disposible electronics a concern to me, I decided to purchase.

Hopefully I will not need it but with today's disposible electronics a concern to me, I decided to purchase.

I have always used Best Buy Geek Squad I think it is the best warranty you can have I bought my LG OLED from Best Buy and I got their warranty because LG does not cover burn in Best Buy does Geek Squad is number one

With all that can go wrong with these new TV's, why would you not buy a 5 year protection offered at such a reasonable price?! Best Buy's Geek Squad has always come through for us, in person and on the phone.

If anyone is purchasing any electronic device, you must buy the extra warranty. Products are not made like they use to be. After having a tv for 4 years and it is completely dead now, I wish I would have bought the 5 year plan. Dont be like me, make sure you are covered.

We bought a 5-year warranty just in case. But we send up the TV by ourselves. Process seemed a little long but we're not so savvy.

I had bought a tv for my in laws and it wasn’t their favorite. Things kept messing up and the tv died a few months before the service was up. They refunded the money on a gift card since they don’t carry that one anymore so I got them a nice one that they love.

I usually don't purchase a protection plan. I was surred that they would come to my house if there was a problem so it was worth. I haven't used it and hope I won't have to but it gives peace of mind.

The Geek Squad did a great job safely delivering, installing, and mounting my new LG UHD TV. The set up was fast and they even hauled away my old TV!

Geek Squad always on our list if we purchasing anything from Best Buy store. We can't leave store without it. So make sure to buy them if you're going to purchase something expensive from the store

They tried to fix my tv but it wasnt it so i got a new one they are very nice and respectful

I have purchased this protection on several of my Best Buy products over the years and they have replaced one of my TVs and assisted me in troubleshooting and/or repair of other electronic items. Love it!!

Insurance or additional Protection is always a good thing to have, makes for Carefree Viewing of Sports, Movies & Drama

I love the fact I can just come in and get a replacement no deductible no monthly. Just get a new one no questions asked.

This product is protected my tv for years I am very satisfied with it

All products with warranty is always good to have if something goes wrong

I have never had to use the warranty it is just good to have if u need it