Customer Ratings & Reviews

Definitely worth it to purchase this for peace of mind especially given that the customer service is so top notch.

I am so grateful for geek squad . They came to my house several times to look at my Samsung tv when it was not working . After trouble shooting they determined it needed to be replaced completely. They arranged pick up of the old tv and dropped off for the replacement Samsung tv . I definitely recommend geek squad 2 year protection plan

I have signed up for the Geek Squad protection service since my first purchase at Best Buy. It has given me peace of mind with all my electronics, with fast and attentive service. I recommend it!

Always happy with geek squad great customer service

Hope I do not need it, but when you put out this kind of outlay, knowing it's covered is great

Went in for a phone repair . Checked in hassle free and returned within 2 hours to pick it back up. Staff is very friendly and knows what they are doing . I would recommend geek squad service to anyone.

The extended warranty though the Geek squad give you a 5 year warranty.

great store always smiling bestbuy forever great stuff

Have not had to use this service yet but the assurance of being able to bring in my TV for any issues makes it worth it. OLED Tvs in particular can have burn-in issues that make this service essential.

Geek Squad are great friendly polite and they do and excellent job when they come out

I WOULD ALWAYS purchase protection and very happy I did when I purchased my original television the coverage has just replaced.

I rely on my protection plan like gold. The Geek Squad is always there when I need them.

the squad were able to replace my tv without issue. the squad removed the old tv, hooked up the new tv, and connected all of the other devices. very satisfied.

Great Delivery. Outstanding service. Would recommend

I always get Best Buy's extended warranty on anything over $250. My Samsung 75" flat screen croaked 4 years into the warranty, and as a result, more than paid for itself.

I have always purchased the service plans for all my equipment. It is easy to just bring in your defective unit for the replacement. And by extending your warranty, it saves you on new tv purchase.

Have not used it yet but past experience with Greek Squad was always helpful and good

If you ever have a problem with your product you can guarantee the first thing that is asked by the employee is did you purchase the gsp? And if yes then there’s no issue getting you taken care of.

very helpful and friendly when my tv began to face issues and explained the process clear and friendly

A must to have a good warranty/service program on your electronics. I highly recommend any of them.