Customer Ratings & Reviews

I always get Geek Squad protection on all my appliances. I've had to have computers fixed and eventually replaced. They provided great service and ensuring I don't loose my money on a purchase even if it breaks.

I always get Geek Squad protection on all my appliances. I've had to have computers fixed and eventually replaced. They provided great service and ensuring I don't loose my money on a purchase even if it breaks.

I haven't taken advantage of the service yet but it is good to have the peace of mind.

I'm hoping I don't have to use this GSP but if I do it's in place. I had a protection plan before for a Samsung Plasma and it came in handy.

Great deal for a great price. Easy access to assistance and great response

The Geek Squad always does such an amazing job with any issues I’ve encountered. Their customer service is TOP TIER!!

Love Geek Squad! Makes returns easy. Trust buying from Best Buy due to Geek Squad extended warranty.

I just recently had to go in for service on my kids Nintendo switch , I book and appt on line it’s was super easy it save me time , and they returned faster then they said they would.

Not sure what to say about protecting except I am happy best buy offers it

Any time you buy an electronic device, it’s better to get an extended warranty. No worries on extra costs for repairs.

We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store

We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store

Had protection on old TV. When it failed after 3 years, Geek Squad replaced with new same model TV. No questions or hassle.

Whereas the manufacture's warranty will only fix defective parts and products, the Geek Squad over at Best Buy can fix just about anything wrong with your item, minus physical damage to it. for about 55 bucks, that is certainly a great deal.

I am extremely happy with my purchase and I would definitely recommend anyone who gets anything electronic and valuable to get the geek squad protection.

I haven’t had to use it, but it is good to know if I do when the warranty is up it is there

I like adding geek squad protection because you never know what can or will happen, the only issue is something always happens after that 2 year warranty is up, and I never get the 5 year...

Got the protection plan to cover my new Ultra HD 40K TV!! Can't imagine buying a quality (and pricy!) piece of electronics and not having the experience and expertise of the Geeks as my backup!! I have used them multiple times and have never been disappointed!!

best buy and their employees are always taking care of me , thats why i keep going back. love this place and their people.

Knowledgeable people who work to get whatever problem solved within your contract. They are there when you need them.