Customer Ratings & Reviews

Best Buy do back up on their warranties are very good

So far, no problems, I like the Geek squad very much. This is why I purchased this product from best buy. I bought the 5 year warranty so I hope the freezer lasts this long. It is a nice side for my manufacture home.

this warranty is great my sister purchased one with her new tv and almost 3 years later the tv went out by a storm and they gave her instore credit for the full price to replace her tv. wonderful company

Came when promised. Professional, courteous and really helpful. Understood problem and my limits and solved problem, actually more than one, quickly and effectively. made sure I understood what was going on. left me with smiles and gratitude.

The agent that I talked to was very knowledge of my protection plan. I had no problem with switching out my TV.

Extended warranty always provide that extra peace of mind. Geek Squad support is easy and pleasant to work with.

Best products to have in case of any damage to your TV

Great service from agents who delivered and set up TV

Geek Squad is very knowledgeable and fixed an issue I was having with my laptop. They had it finished before I left the store and it was cheaper than I thought it was going to be. Awesome crew!

The Geek Squad protection plan is a smart way to go when purchasing an item from Best Buy. It's always best to have a protection plan and don't need it than to need it and don't have it.

I have not needed to use it but it is supposed to protect for just about anything that can go wrong with the tv

Polite and respectful. Agent wore shoes covers which I really appreciated. Approved a replacement tv straight away when it was deemed not cast effective to fix the old one.

Love the coverage on my computer so glad I don’t have to worry about it if it breaks

This Warranty is useful for high usage and certain areas that the product will be used in, like high traffic areas and areas that are subject to electrical outages.

Well with how things are made not to last these days it’s almost foolish not to purchase the warranty! Of coarse I look at cost vs replacement and typically it’s beneficial to buy the warranty for peace of mind!

Always put protection just in case. Life brings kids, Mother Nature and accidental sometimes. You just never know.

When we purchased our Sony, we bought this, too. The installers were professional, setting up our TV in a quick manner. Their instructions for navigating through it were complete as of today.

The price was very reasonable. Once i fir it home, it was easy to set up. The picture quality is nice for shows, movies and gaming. Live it.

My experiences with geek squad have been good and I think it's worth it most of the time to invest in a plan.

Love the extended warranty on big electronics. Have used it before and is awesome.