Customer Ratings & Reviews

But overall thank you to the Geek squad online customer service team.

The best warranty. Couldnt fix the tv so it had to be replaced. They gave me my money back and i bought a new one.

I love the Geek Squad protection plans. They definitely cover what the manufacturer doesn't and allows you to protect you investment years into the future. Totally worth it for the peace of mind.

Have not had to use it yet but looking forward to using it when I have to

Glad that I purchased this plan back when I bought my receiver. It has definitely come in handy.

Always great to have because I have a hyperactive dog who’s always jumping around and can break my tv

The last thing I want to do is hall in a 65” tv for repairs. You’ll pay shipping and be without a tv for an unknown amount of time. Best Buys in home service repair pays for itself.

A necessity to insure electronics nowadays. There is lots that could happen with televisions with newer technology and having a warranty is the smart way to go. Highly recommend it.

Geek squad warranty four is always the best warranty For the price an value unmatched

If you're looking to get a protection plan make sure you start off with 1 or 2 year if you get a long-term warranty even if your product goes out after 6 months you have to purchase a new warranty for whatever product they replace your bad one with

The only good thing about it is knowing you'll have a replacement for 5 years if something goes bad. After dealing with the geek squad customer service multiple time on multiple products it leaves a lot to be desired. Plus I had to pay another $150 for new protection plan on my tv I traded in for, simply because they couldn't figure out what was wrong with my tv. I don't think it's fair that I paid $150 initially for the protection and guarantee they will fix what's wrong and because they can't figure it out have to pay another $150 because they were stumped and tired of trying. 5-6 attempts and still couldn't get it.

I hope to never need it but if my expensive tv dies hopefully geok squad will be there to live up to the promises

This was a big reason why I bought the TV I did through Best Buy. This was a gift for my parents, and I knew that if they had any problem with the TV that Geek Squad would take care of them.

I haven't had to use it at all, but it's nice to know it's there in case something terrible has it.

This has been great so far! TV’s and other expensive items are best to have protection on in my experience so I am glad I got this service and luckily I haven’t had to use it so far

Geek squad protection will be something I get on all my expensive purchases super easy to use

It is really good to know that I have Geek Squad there to assist me. I have only had to use them twice in my life and they also gave me professional advice on other things that was really needed

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I have used this service on other previously purchased products & it's always amazing. Very helpful & friendly.

The staff at customer service was very professional while checking out. Staff at the door to welcome customers coming into the store. My device is working very well. The agent was very professional.