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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30825 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 384 Showing 7,661-7,680 of 30,825 reviews
  • Rated 5 out of 5 stars

    Has paid for itself sooo many times!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection has saved me sooo many times omgosh!!! I do not buy electronics without this and that's why I buy all of my electronics from Best Buy! Thank you Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good additional protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't opt for extended warranty type services, but this one went will with my TV purchase. So far, have not had to use it but it is comforting to now it is there if I have problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last TV died after 2 years. So with my new 75” Samsung tv purchase, I had to get the 5 year protection. Best Buy gave me a deal on the service plan to ensure I was covered. It is a lot but cheaper than buying a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    consumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a peace of mine that you know if anything go wrong with the product it will cover you up to 5 yrs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchased an extended warranty for piece of mind especially with an expensive electronic products hopefully if I ever needed to use it it would cover it with no pressure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new LG tv and got the 5 year geek squad protection plan for ease of mind. I didn’t do it on my last tv and regretted it as it died after the manufacture warranty. This time if anything does happen I’ll be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always break stuff..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the extra money upfront. You never know when something is going to go wrong. Best Buy makes it easy to just swap your item out or get a store credit towards a replacement.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Covers more than you know!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Always a good idea to protect your investment. Great protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will be there if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet but I got it for a good cause in case something happens I'm covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expect the worse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what may happen with your product. Having the security of the Geek squad, definitely helps ease your mind especially if you are not so tech savvy. I haven't had to use them yet but it's nice to know that they are there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    George

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do it! Worked for me. Received a new TV when old TV could not be repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Justin Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting some sort of protection or insurance policy on any electronics over 50 dollars for the price it is definitely worth the piece of mind great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    99% of Extended Warrantys are BS, not this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my TV less than 2 years and I've had to use this service twice already. LG is great but the panels and main board are known to have issues occasionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value on Ext Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty coverage for the price. Have yet to utilize the geeks quad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty coverage for the price. Have yet to utilize the geeks quad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use them yet, but the price is great and I have heard great things about the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was extremely helpful! The Tv and everything works amazing with my ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure feeling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have thankfully, not had to use this protection plan, but with the size of the purchase and TV, the knowledge that Best Buy will fully replace the TV with an existing or newer model TV, within the coverage period, made this a worthwhile additional purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by the both the installer. Awesome service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A most for any purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent warranty I needed to fix my TV twice due to power outages and the geek squad service repair specialist came out to my home and had it fixed in a matter of minutes.

    I would recommend this to a friend