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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30113 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 30,113 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is very good when using the extended warranty, thanks geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad plan is amazing if they cannot fix your item they will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this plan again with our TV. It saved us about $800

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and work very fast on all my computer needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Brown's Enterprise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and quality of each product was well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY NEW BEST FRIEND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE MY TV IT KEEPS ME HOME AND OUT OF TROUBLE. HIGHLY RECCOMMEND THIS FOR YOUR NEXT PURCHASE OF A TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeks are a good backup!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know help is there when needed. Havent had to use it yet tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek installed my TVs Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased a mini things through Best Buy and everything I have ever brought. I have never had any problems if something went wrong I needed to return it or if something was damaged and I needed to return it the Best Buy Plaza Airport Road is the best never had a hard time they have always been willing to assist me And I appreciate everything they do Best Buy really stand behind a products thank you guys so much. That’s why I will continue to bring my business to Best Buy. You have an amazing holiday. Be blessed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its well worth it. Bought as a Christmas gift for my gandkids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good investment for 5 years. Didn’t spend a lot on the TV but worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the extra protection is worth it. I recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A protection plan is great if you're overly cautious and almost a must if you have children. Would highly recommend for purchases over $100, especially if they have a lot of moving parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and reliable/ I always purchase the plan to give me peace of mind/ I always know I can come into the Best Buy and they will help me with what I have a problem with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT HELP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE USED THE GEEK SQUAD A COUPLE OF TIMES AND THEY HAVE ALWAYS HELPED TO FIX WHAT WAS NEEDED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 yrs and so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So mamy write recent reviews, well its been 3 years and the television is amazing. I absolutely love this purchase.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I TRUST GEEK SQUAD

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind protection for my new Sony Bravia 5!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and policy. Cost effective too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind knowing 5 year best earranty in the electronics business. Had an issue with burn in with my older B7A LG OLED and they came out immediated and replaced with new C version panel. No additional charge! Great insurance for any electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came to my home told me that instead of getting a new Roku remote and trying to figure it out with my older tv and Roku 2 player, just go ahead and get a Roku tv. He was able to find a Roku tv that would fit in my entertainment center on Best Buy's online store. All I had to do was pay for it online and wait for delivery. The tv came in a couple of days and set up was easy and not complicated; now I'm able to watch my channels! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Servicing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have geek squad When there’s any problems with your rich days and you have warranty, they come right on the surfaces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always done a good job repairing our electronic devices.

    I would recommend this to a friend