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Customer reviews

Rating 4.7 out of 5 stars with 25352 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 521 Showing 10,401-10,420 of 25,352 reviews
  • Rated 5 out of 5 stars

    Geek Squad all the way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plans around. Great customer service!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years is a long time! Hopefully I won't have to use it soon since it's a brand new TV, but we will see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives me some extra confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my TV on sale and given the excellent price, the 5yr warranty seemed like a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks squad are nice guys and girls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good technicians with great customer service skills. Very busy though. Had to wait a week to get help to hang TV hangers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to help out on any projects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great, they will help you with any products you buy here at the store they know there stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I installed my own tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this with any product that I buy from bestbuy. Will always add the protection plan to my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased many things from best buy over the past years. By far the greatest thing they have in the store! It'll protect your investment and hard earned money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for security.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two episodes where someone scammed my computer, I purchased the security from the Geek Squad. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hate buying warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of buying warranties but have wished I did recently with a Samsung tv. In that case it would have paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable folks work for Best Buy. Haven't had to use the warranty yet, but great price for a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had wonderful experiences each time I’ve had to use this protection. No argument, just help me out. Great peace of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My newly purchased laptop is well protected with this plan gives me a peace of mind. Good value for the 3 year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it Now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service pays for itself many times over. I could not be happier with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this is peace of mind for me. I know that I can make an appt and bring my laptop in if I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great can't go wrong gotta go with geek squad when you make a purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great can't go wrong gotta go with geek squad when you make a purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb service was definitely easy to transact and whenever i need help they were there to answer my inquiries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service department in any store. The agents at the woodland hills location in California are above and beyond helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your always gonna need that extra protection on any appliances so for the price and how many years was worth it for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in insurance and when you spend over 1,500 on a tv, you better buy a protection plan for that investment!

    I would recommend this to a friend