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Customer reviews

Rating 4.7 out of 5 stars with 30663 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 629 Showing 12,561-12,580 of 30,663 reviews
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service from kenny for the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is great when it comes to Geek Squad Service they go above and beyond to get everything taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for extra warranty protection. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year plan for my new tv. Didn't get it on my last tv which went out after the manufacturers warranty. Good to have the peace of mind if I ever have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty on my TV is a great value thankfully I haven't had to use it but it's nice to know it's there in case I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision I ever made!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I ever made this team has always been there when I needed them to help me get back up and running!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always put protection plan it’s the best knowing it’s Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad I highly recommend getting it totally worth it never had any issues with them fixing or replacing items when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for a previous DLP tv from bestbuy and used it only once but it paid for itself in that one service call. Can't be too safe on a big purchase. Insurance policy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection plans are worth every penny. You hope you never need to use it, but so glad that you do have it when you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Geek Squad about once a year. Having this protection and the service is worth it for anyone with multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the truth. Will definitely tell others about this service/feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Tv’s i bought super unique worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv, i have a few other insignia fire tvs as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankfully have not used this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signing up for the extra protection was easy to do. I hope that we don't have to utilize the coverage but I feel confident that BestBuy will take care of any issues we might run into...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling safe knowing I'm protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feeling safe knowing I'm protected! The experienced people at Geek Squad have my back if and when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m saying excellent just for knowing that I have that protection as opposed to not having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just got only 2 years protection for our tv ! It is very important to have it you never know what will happen to the tv !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geel Squad Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has Always been amazing and Very helpful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low monthly fee. Deep resources, vast staff. Includes Editors' Choice-winning security-software license. Fluent American English spoken by all reps. Very reasonable wait times.

    I would recommend this to a friend