Customer Ratings & Reviews

I have used Geek Squad Protection twice to replace tvs. Will always recommend it on expensive electronics. Geek Squad always very professional in handling claims.

I need to submit a request for remote replacement and am having a hard time finding where to do this. As long as it’s replaced at no cost I’m cool with geek. Otherwise....

The geek squad agent are very nice and smart. They answer all questions

As far as I can tell Best Buy is the only warranty that covers OLED burn in. Definitely worth the peace of mind.

Thay were easy to work very organized and knew what thay were doing very neat that were in and out for about 2hours max

Geek squad protection is a must with any large purchase. Service has always been excellent and left me satisfied.

If you buy the protection on things it's totally worth it. We're buying a new house so we'll get our money's worth this year.

I've had three occasions to use Geek Squad services since buying my Dell Laptop last November - each time the service was expert and timely. I recommend them highly.

Squad was very supportive with initial setup of my new purchases friendly and knowledgeable they're very supportive

Always get the proctection plans for something expensive cause you never know what can happen

Love being able to get my devises worked on and fix my mistakes! Everyone has been so knowledgeable and very nice!

Have not had to use to them but I am glad to know they are there if I need them

I bought the extra protection to be on the safe side just incase the tv broke after the manufacture warranty ran out.

We purchase this Geek Squad plan every year, and have had to use it numerous times! Comes in really handy, if you have any problems with the items that are covered under your plan!

Haven’t had to use yet but hopefully I won’t have to my service and tv are awesome

You’ve paid all of that money - great way to ensure your equipment is still functioning 5 years out!

You’ve paid all of that money - great way to ensure your equipment is still functioning 5 years out!

Whenever I call squadthey have always came throughand i like that great tech support

I have yet to use this service. BUT I love the fact it’s available to me, at such a great price.

I would definitely recommend getting this service. They are very knowledgeable and professional. It is worth the money.