Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30799 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 693 Showing 13,841-13,860 of 30,799 reviews
  • Rated 5 out of 5 stars

    Get peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had any issue with a Samsung TV, but with high tech electronics it’s better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed it yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the insurance plan because just in case. I haven't had to use it yet so have it high reviews hoping if I do need it they will do a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended TV Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales Rep was professional and informed of the available maintenance agreement for the 43 inch new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    have not used it yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad will fix it or replace it or give me store credit if something goes wrong. This is important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in case it brakes or you don't like the item you can return the item with ease or you need your money back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with the protection plan. I will always recommend friends and family to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable Ins

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option i could make for peace of mind.. Dont have to worry for 5 years..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this protection is a good service to have on your electronics. You never know when something will break.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 years wow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like knowing that if anything goes wrong. So far haven't had to use it but its good knowing that I have geek squad for the next 5 years if anything goes bad with th tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extended warranty great price and covers a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Financing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick results and we made a great purchase. Great no interest for the time needed to pay it off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good backup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not need to use it because the product is working, but I have used geek squad for other things and am satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much covers the possible lifetime for this tv. Better to spend $50 than another $300 if it goes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek service is helpful!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service! Love the convenience and security of having Geek squad if anything happens to a device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 2 year protection plan is perfect for the life span of of this purchase. Always grateful for geek squad and all the help they've provided over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Id buy again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great quality at a steal of a deal....very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and like to have to have the sense of security. These people are great and well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very kind and patient with me as i made my decision. I am very pleased with services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bring Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv as an open box. Since somebody had already opened this box I took extra precaution and bought protection. The protection is key.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always so helpfull I'm glad I took the extra coverage as I'm not electronically savvy,and they are always so helpfull,professional,and patient!

    I would recommend this to a friend