Customer Ratings & Reviews

The warranty is a MUST!!! Just the thought of being covered for everything i buy at BEST BUY. The customer service is GRAND! Fast Friendly service with the attitude.

Get the warranty, it's worth it. So easy and quick! Thanks for the excellent costumer service! Called on a friday, for our tv malfunction, they replaced the very next day!

Never had to actually use the protection plan thankfully but having one on my products gives me some peace of mind in case something happens

The way to go to protect your investment ... A must have!

It's inexpensive, and I like knowing that if something goes wrong there are capable people that will fix my products with great customer service.

I bought my nephew a new TV for his birthday end it was a little larger and I recall the troubles they had putting that one up so I decided to add the geek squad with TV set up and delivery it was well worth It for my nephew as with his schedule it was nice to come home to a new TV hanging on the wall above the fireplace and the TV is protected for five years

very helpful overall. they knew there business and explained to me what i needed.

I’m glad i added this on bc they help me with all my problems if needed

I can't believe after 1.5 years our TV went black. Geek squad came out. They did a wonderful job checking our TV and ordered parts. Geek Squad was kind to our dogs, house floors wearing shoe covers and especially to us the owners. Would recommend using them After the parts arrived Greek Squad came out again, Installed the parts, but TV still didn't work. Because we had Greek Squad protection warranty the purchase price was refunded by Best Buy card within 1 week.

I always purchase protection plans on items I buy to ensure I'm not stuck with a brick

Never have bought anything without insurance. You may not think it’s worth it now but accidents do happen from point a to b or the cat or dog we’re playing a bit to hard. Don’t walk out without your insure item.

as you know technology has the 50/50 chance of going bad. i've never had an issue of my stuff going bad as of yet (knock on wood) but I like the ease of mind knowing my product is secured for years to come. price is always a great deal with bestbuy, mid as well purchase it if you want to avoid the hassle of when unfortunately it does happen and you feel your money is now going down the drain.

I will continue shopping at bestbuy, great customer experience.

I got the 2 year plan when I bought my tv. Hope I never have to use it, but it's there if I need it.

Love that this came with my purchase! Makes me feel secure with the product

I haven't used Geek Squad in awhile, YAYYYY! However I have in the past and was glad I made choice to have this service. They were always able to fix my problem. They offer good customer service. A solution may take from 15mins for an over the phone tutorial or a week if a part has to be ordered. Geek Squad, is the service to have..

Definitely a must for big purchases for the peace of mind

Worth every penny to protect your purchase when getting a new OLED TV.

I love to buy protection and i bought for 5 years.

Geek Squad has saved the day on numerous occasions and usually when I am in major meltdown mode due to a deadline. They are FABULOUS! I highly recommend.