Customer Ratings & Reviews

Purchased this service agreement with the purchase of our new 85" TV and mount.

Haven't had to use their services yet but will with the computer I just bought

The Geed Squad service was outstanding! The representatives communicated frequently to let me know the status of their arrival, and were professional during the service call.

Rather get the most out of your purchase why not be safe than sorry

It’s great knowing that your covered. The 5 years is a lot of coverage.

Having the Geek Squad available makes things very convenient. Seniors especially would benefit by having Geek Squad Service because if you have challenges you can get help instead of being frustrated. Get the Squad!

love buying my merchandise from best buy great customer service and products and warranty

I purchased the 5 year Warranty on a Sharp TV. WITH 2 months left on the Warranty , it woukdnot start. BESTBUY replacec the TV when it was unable to be replaced. Great purchase. Great price.

I was interested in this product because of the price and the brand. I haven't had any problems for more than 6 years and it was a Christmas gift for father in-laws.

Great Protection Plan for a good price for my device.

Always purchase the week squad protection for any electronics over $100. The service basically pays for itself, if used.

My old Samsung 4K 75-inch TV started having white spots in the display after 5 years of regular use. Thanks to this protection plan I was able to replace it with whatever's new out there, without needing to pay an arm and a leg and just paying the difference. This protection plan saved my life, I definitely recommend considering it!

Haven't had to use this particular Geek Squad protection plan yet, but I have confidence it'll pay for itself.

The agents were very knowledgeable and very proffessional

Had problems with my SHARP TV Remote, THREE YEARS after TV purchase. Only ONE PHONE CALL, to GEEK SQUAD, and a Brand New Remote was at my Home in JUST A FEW DAYS! No Hassle + GREAT SERVICE! Super SUPPORT, 3 years AFTER TV PURCHASE! Thank You Very Much. GREAT JOB!

The agents were on time, neat, left no mess. Made sure all connections displayed properly.

ALWAYS get protection from geek squad trust me you dont want to not have it.

We are very happy with our 5-year protection service. The cost was reasonable and the peace of mind is great. The tv was expensive and we are happy we are covered if anything goes wrong.

Great warranty Best Buy is the best definitely recommend it to everyone

I just purchased a 55 inch Samsung KS9000 television. I felt that it was important to also purchase 5 years of Geek Squad Protection. I have always had great experiences with Geek Squad. Anytime I have a problem, all I have to do is call them and they try to help me over the phone. If they cannot help over the phone, they come out to my house. The Geek Squad is always very professional, and very knowledgeable. I highly recommend them to all of my friends and family.