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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30380 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 30,380 reviews
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly a must have when you purchase a new TV! I have had to use it in the past and boy was I glad I had this. If your spending alot of money on something that can can get damaged by nature along (lightning) than you definitely should have this protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Takes care of you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to do a good job of taking care of you and honoring their word

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got this protection plan! It paid for itself shortly after the first year when my manufacturers warranty ran out. In-home service was excellent. Unfortunately I had to buy a new plan with the new replacement TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the way to go for all purchases made at Best Buy. Now I know your probably thinking well it's a scam and my product has a manufacturer warranty.... Well that's true but the keyword is manufacturers. They only cover thing typically associated with their parts or process. Typically only for 1 year. Like the title says NO BRAINER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this plan for my 2018 55inch Sony x900f and the panel went out last month. Best Buy replaced with the 2022 65 inch Sony x90k and another 5 year warrenty. I could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm really glad my new 43" 4K TV came with it. it was a reasonable price too, i decided i didn't need the 5 year one because that was too long. the two year for an extra $20 was perfect! I am worried something might happen to the TV one day, so i decided to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased 3 different TVs from Best Buy each with the protection one of my TVs had an issue within the first year I called Best Buy and they sent someone out immediately the tv could not be fixed so it was replaced. Any large purchase I make through Best Buy I will always purchase the geek squad protection it is a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never EVER disappointed. I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy! A total peace of mind...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service contract that works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this service agreement several times on different products but it really paid for its self on one television replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for protection and secure your purchased items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extended warranty for our 65” TCL Google Q6 tv really cheap insurance if anything happens to our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replaced my TV with no hassle when it was having issues. Tech came out and saw the problem and immediately got me a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek Squad Protection Every Time I buy a new system I sleep better at night knowing that I’m covered if anything were to Happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have the Geek Squad do the installation. I just ordered the five year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive piece of mind well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The piece of mind my protection provides gives me a great deal of satisfaction. Knowing that I don't have to worry about anything failing over the next 5 years is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seller was very friendly and explained everything well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees answered all my questions and made sure I was taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For expensive TV’s why not get it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investment, used to protect my 65” LG C2, I hope to never need to use this service but it is comforting knowing I am protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2 Year Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful in identifying that my old plan didn't give me the benefits that would help me save money on my current CPU issues. He refunded (pro-rated) the old plan, signed me up for the new plan and I saved $75.00 overall. Jay with Geek Squad is the bomb!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv to watch the streaming channels and hook up too

    I would recommend this to a friend