Customer Ratings & Reviews

Gives me the peace of mind just in case something were to happen

Geek squad helps you rest assured when making high dollar purchases.

Amazing protection life saver for everyday life. Choose me for the 400

I have had no issues with Geek Squad in the past. maybe just the wait time to see a tech.

Best Buy really stands behind there customers I have purchase every tv from them. I purchase 50" 2021 model Hisense couple years ago with a 5 year protection plan. Some time ago my tv failed. I call Hisense file claim after 2 weeks i never got a call back from them i was outrage by there lousy customer service! So i reach out to Best Buy explain the situration within 2 weeks Best Buy replace my 50" tv with 55" Hisense at no cost to me. Just week ago again the new replacement Hisense tv again failed. I called up Best Buy and spoke to Chris manager at corporate his first question was, have you pick out a new replacement? Yes i choose 2023 model Roku Plus Series and it was $100 more then my original tv cost he said no problem no cost to you and we will come out next week remove the failed one and install with the new tv you choose. This exactly why i buy all my tvs from Best Buy. There customer service is outstanding and they really do take care of there customers and back up there products especialy now theses days where most customer services is at new low. Thxs Best Buy for taking care of me. Your the best!

Haven’t had any problems as of yet. But definitely recommend the service

Have never had to use this but appreciate i purchsed for peace of mind.

I always used to geek squad to help us out and connect everything for us they always do an amazing job thank you geek squad

The best warranty on the market hands down. I'll always purchase Geeksquad service with my products and has never let me down once. The customer service is excellent and i've never had one issue.

5-Year Standard Geek Squad Protection Overall rating* Excellent

This was a great buy. It works great. They always finds a way to satisfy the customer.

Havnt had to use it but if I need them it’s there and worth every penny have alot of new devices and spent alot of $$$$ so got the best squid in the game backing me the GEEKs!!!

We always take out the extra protection. Only had to use it once, and very easy process

I feel very safe with Geek Squad! They are very knowledgeable! Any problems , they fix!

So far we haven't had to use this, but we have in the past for products and have always been happy.

You can't beat a 5 year protection program as good as this!

Haven’t had to use and i hope i never do but glad i have just in case

Great add on with purchase when we order our tv for the house

I always put extended warranty on all of my electronical devices.

It's essential to have this protection because you never know if a device will be good or not. It may come with a manufacturing defect that isn't usually noticed at first, but after a certain amount of use, a problem arises. That's what Geek squad protection is for. They help you and determine if the device needs to be replaced or repaired. Very good service. Thanks, Geek Squad!