Customer Ratings & Reviews

I had trouble with my last tv--thank goodness I had Geek Squad protections. They came out and fixed it at no cost. I was glad I did it!

Have never had a problem with the squad when requesting assistance.

Very efficient and effective, ever ready to answer questions

Tv looks great and all the smart features work good also

This was a good buy for price it’s great the image is beautiful the only problem is the smart tv part. Thought it was the batteries placed name brand batteries. And the tv remote still lags in allowing you to go through apps to pick what you wish to stream.

I love this protection, the squad is very knowledgeable, professional, respectful, helpful, and courteous.

Good tv. Really loved the quality of the color....

Geek Squad is the best. So helpful transferring old computer data to new and explaining the new Windows system.

I have used the Geek Squad several times and they have come through for me, so they are nice to have as back-up.

Low price good product, I wil recommend it when you buy your products

I have not needed them but they have been there for any questions i have.

The extended warranty gives me peace of mind. Hopefully I won’t have to use it.

If you are going to buy any Electronics from Best Buy always get the insurance 5 years insurance is the best I have a TV to break down on me and I thought about it and I remember I had the warranty thinking that they wouldn't help me gave them a call and they helped me out and just two days with a brand new TV yes this is worth it

Good protection plan, easy to setup and overall a good plan.

They helped me with my laptop. They knew what the issue was and explained to me how to troubleshoot problems.

hope i never have to use this but samsung provides good quality products but you never know.

Okay, how do you write a review for a service contract you have yet to use. So this is based on previous service contracts I have bought from Best Buy. This one is for our LG TV but the previous one was for our Sony Bravia TV. It paid off as the Sony gave out right as the manufacturer warranty was going away. The problem was the panel so Best Buy opted to swap it out. NOTE: They did try to give us the base model Sony saying it would do everything our original TV did. I complained it should cover the cost of the TV not the features as there was also an aesthetic quality and while the newer TV would do all the stuff our old Sony did, the old Sony was a nicer looking model. I offered to meet them half way and they let me upgrade to the nicer Bravia and split the cost with me. Best Buy has always been able to work with me and why we bought a contract on the new LG OLED TV. Simply put, you can't go wrong in getting the warranty on expensive items and an OLED TV right now would cost way more than we paid for the one we got. Hoping it doesn't go out but if it does, Best Buy has our back.

I love the clarity of this TV and the sound is excellent.

Great service, great tv for the price, picture quality is bright and clear

Geeksquad is the way to go with protection on your electronics at best. Good customer service and prices are fair for the length of time it's protected.