Customer Ratings & Reviews

This set show a great picture. The audio quality straight out the set is good. Most HDTV you need a soundbar but not with this set. The only drawback is the system it runs on. Just another account I must keep up with.

Good for my 100 inch tv so i dont have to worry if something happens

Excellent result and very happy with the purchase. Will purchase again

They're excellent in everything you bring to them.

The Geek Squad 5-year Protection Plan is a worthwhile investment, especially if you're purchasing an OLED TV. One of the main concerns with OLED is the potential for panel burn-in over time. With this plan, you get peace of mind knowing that any issues related to burn-in—or other defects—are covered for five full years. Overall, for anyone investing in a high-end OLED, the plan’s extended coverage can make a real difference in safeguarding your purchase.

Agents were very professional, able to assist promoltmy!

Always a good buy. Always a good response. I have no complains about the service.

Got this for TV protection. Peace of Mind for next 5 year.

Easy and fast to get in touch with an agent, but the best part about when you have to contact geek squad is that you don't have to spend a lot of time if any going through the automated system to speak to an actual person. This is HUGE for me I don't remember having to answer a lot of prompts before I was able to speak to an actual person, if there were any prompts on the automated system it was only 1 or 2. Unlike when I have to call Comcast for anything, for example if I am calling about a billing issue, I have to spend 15-20 minutes in the automated system before I get to the billing department, then before I am able to speak to a person the automated system forces me to first try to resolve the issue with a virtual agent on their website, if the virtual agent can't resolve my issue I then and only then will they allow me to speak to an actual person, and even then I must request an agent to call me back from the site, there is no way I can simply wait to speak to an agent. It is annoying and frustrating. Every agent I have spoken to at Geek squad took less then 3 minutes to get connected with, they know their stuff, and if I ask a question, they do not know the answer to I have never had to wait for them to find the answer and wait for them get back to me latter by email or phone with the answer to my question, if they do not know the answer to a question I asked, they have always found the answer to the question before the end of the call, I may have to wait a bit for them to find the answer but they have always found the answer before the end of the call. Also, when they make an appointment, they show up on time if not early. They are the biggest reason I will never buy my electronics anywhere else.

Good value for a good price. Easy Bluetooth paired with tv and devices. Quality sound is ok

Never had yo use but 5 years for the price is a great deal.

I love them! They have been able to help me several times with different things and saved me lots of frustration and time. Worth every penny!

Excellent service and really gives you a peace of mind especially with big item purchases!

I had this product since I long time ago and they do a very good and excellent job

Love it won’t have to pay double again if anything happens

Would buy again. Treated nicely and fair replacement value.

Had old tv I bought about and ended up breaking it. Geek squad fixed it up fast. Grateful they honored the warranty

I’m glad I added the 2-Year Protection Plan to my purchase. It covers accidents like drops, spills, and power surges, giving me real peace of mind. Signing up was fast, and customer service was helpful. The price was fair, and there are no hidden fees if I ever need to file a claim. Definitely worth it to protect a big investment.

Always good to have have not to use yet. Years ago I had their protection with a smart TV, when things went wrong I got the tv replaced no hassles These aGeeks are pretty cool.

So far I haven't had to use the geek squad protection.