Customer Ratings & Reviews

It’s always nice to have that extra peace of mind for any of life’s unecpected moments. 5 years is definitely worth the extra cost.

Not needed 2 weeks waited for delivery And wasn't happy with the tv

geek.squad is amazing it saves you money i highly recommend it to a friend.

Great protection plan. Must have for expensive electronics and home appliances

2 year protection plan is great! I don't normally need them, as after doing a bit of research helps me buy a quality product, but if something does happen....you get a gift card for the actual cost of the item that no longer functions to be used for whatever you want from Bestbuy!

Got this just in case, never been happier. Got this for our TV and safe to say it's nice to have. Haven't had any issues with it

The price was very cheap for the coverage. It was around $20 for two years.

I was a fool for not buying this service before so i made sure that I did so this time. Eventhough my TV is rated well in quality and lifespan you just never know

Have yet to use it, and I hope I don't have to! My TV arrived in great condition and I am barely home to use it, so hopefully I won't ever break it! It's there for peace of mind

geek-squad rocks and best buy treats u with high priority when u have an issue no hassle service and they are so knowledgable

little problem with color and picture it was replace it in 2day.Technician came the next day.

I had no problem getting 5-year protection via phone. The individual was so helpful, attentive and answered all of our questions. It was the easiest purchase ever. Thank you

We always buy the extended warranty from Best Buy. It always pays off for us. Incredible service after you get past the first round of questions.

Excellent product and I will continues to buy electronics from best buy and fantastic customer service representatives.

The best warranty in the business hands down. If buying an expensive product, well worth spending a little extra for the extended warranty. Especially worth it for oled tvs.

THE AGENT CAME TO SEE WHAT MY ISSUE WAS WITH MY TV HE WAS EXCELLENT IN EXPLAINING THE ISSUES BEFORE ME AND WAS ABLE TO RESOLVE ALL ,I DID HAVE TO UPDATE A FEW THINGS SO I HAD PRE-PURCHASED THE POSSIBLE ISSUE ITEMS AND WAS A GOOD THING CAUSE WE DID USE THEM AND DIDN'T HAVE TO COME BACK ALL DONE IN ONE VISIT,

I have utilized the protection plan on several items and Best Buy has honored the plan each time. The way appliances are made anymore, it is just smart to get a protection plan on them. There will always be something that happens. Warranty helps me feel better about spending that much money on an appliance or TV

Have purchased peak squad warranties in the past, and I’ve always been satisfied.

Glad I purchased this extra insurance. I feel so much more comfortable about my purchase knowing that I have this.

Agents are kind , courteous and knowledgeable. I've used their service in the past and have always been satisfied.