Customer Ratings & Reviews

I will go back every time for my iPhones and iPad. Great people

Great mount works with any tv this is just what i needed

Great buy for protection of your electronics a must have

Lydia installed the mount and my tv with ease. She also hooked up my devices and answered all my questions. Thank you Geek Squad.

I got the warranty based on the fact that the item I was replacing was a couple years old. The cost of repair was more than it was worth. So when I replaced it I just got the extended warranty.

Was not checked out after installing now tv will not work with remote I have tryed to get them back but customer service has not made it happen I can not recommend this service if they cannot make my new Q-LED work with remote can’t figure out why Best Buy wants input from customers but after reading reviews doesn’t follow through and make it work with Samsung remote control

Well, I've never really had to use geek squad and that means the quality of the products purchased are a success.

For the price, this purchase is a great piece of mind.

Haven't really had to use yet. My tv did get delivered broken. However they did do what they could to get a new tv sent out&old one picked up with no major issues. Also suppose to compensate me for my time and wait. Will update again if i need them in the future.

After moving I needed tv mounted instead of sitting on a cabinet. The service was told to me to be covered under my geek squad warranty but then a tech showed up to “repair” my tv. He then got the mounting service rescheduled a few days later. Although there was some difficulty caused by miscommunication w/Best Buy Customer Service, tv was mounted.

No like to expensive and illustration educational purpose

Hope I don’t need it but happy to have it. Thank you

I purchased the extended warranty as I’m single and know nothing about electronics. I consider it an insurance policy on my mental health!

I chose to set up the TV by myself. These guys delivered the products in good condition, did not play around, asked if we had any questions, answered a few, thanked us and left. Based on what I have seen so far, I don't have any worries about Best Buy follow-up.

Have not used this service yet, but it is comforting to know that my purchase is protected for the next 5yrs.

Great service never had an issue with geek squad always on point

I love this service. It is a must have for peripherals that live around pets or kids. Best bang for your buck if you have headsets or mice dyeing every 18 months

The Geek Squad delivered and installed the TV without any issues. They were very efficient in installing the mounting bracket (through stacking stone). They cleaned up afterward very well. They spent time instructing us on the use of the new TV. They hooked it up to our VHS/DVD player as well without additional charge. Nice job!!

Can't go wrong at this price! Added mainly for the cost & protection ov the unit.

I like having the opp to have this service when needed