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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30353 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 410 Showing 8,181-8,200 of 30,353 reviews
  • Rated 5 out of 5 stars

    Geek squad Justin Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting some sort of protection or insurance policy on any electronics over 50 dollars for the price it is definitely worth the piece of mind great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year warranty just in case something happens. Sounds like a great warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just purchased; no problems yet. See review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5Year Standard Geek Squad Protection. I have always purchased Geek Squad protection plans for all purchases from Best Buy and have always received excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had set 2 yrs and had issues with power. called & was sent about 5 different parts! guys came out, installed in about an hour and ZERO issues since! that service call & parts would have been more than I paid for the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't be without the Geek Squad, they are just stellar at the service they provide. Very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new 5 yr geek squad plan for my new Tv is offering such a terrific money savi g warranty on my phone if broke or not working right. Who doesnt need this?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, wouldn't think of getting any other product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Warranty is amazing, if something happens with your device you can just bring it in. Repairs are usually 1-2 weeks but if you qualify for a replacement then you just saved yourself so much money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with the tv i purchased and they came out multiple times and took care of it. Tv has been running great. Very nice and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service after purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having a piece of mind after purchasing a TV or any other electronic that that will be protected is a great deal for a consumer. I have had Geek Squad out to my home before to work on other purchases that needed servicing always top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re extremely helpful and the whole process to get the warranty covered was very simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you spend the money and want peace of mind that your product will work then purchase the Geek Squad additional warranty. I recently had a tv replaced and it was great to see Best Buy value its customer with incredible service in replacing my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad supports our network with solutions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is a must, even if you have your own IT group... there is Power In Numbers! We've had excellent customer support and the Squad are very professional individuals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FIX MY TV, PLEASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect protection at a great price for a tv. I'm very confident that there will be no problems should I have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to have this protection. My Insigna T V went out after 2 years and having this protection it was a simple and easy exchange process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up this tv for 399.99. For a tv this inexpensive, the picture quality is superb. We watched Angry Birds in 4k on the xbox one S an my wife remarked it looked better than the theater. I would definitely recommend this tv to any one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv perfectly. I would recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV mount,TV on the wall, Receiver, link master remote and set up the sound output for the system. He did a awesome job.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 4 out of 5 stars

    Advice for broken tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman at the Geek Squad counter was very helpful with giving me ideas on what could be wrong with my tablet. Although he was unable to fix the problem, he did his best at trying to help and gave me advice for when I contacted Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always when buy something from Best Buy I get the geek squad it work for me when I need it

    I would recommend this to a friend