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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30356 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 418 Showing 8,341-8,360 of 30,356 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet used the Geek Squad’s services but peace of mind is worth a lot to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The geek squad fixed my sister pc really fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're great to work on my pc. Very professional ,doing there job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST THING EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend with any purchase. Has saved up from so much money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fully Protected on my Expensive TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have when its comes to TV or electronics things can and will go wrong so make sure Geek Squad has your back. They offer a no hassle protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a Best Buy Protection Plan when I make a larger dollar purchase. It gives me peace of mind and I think it's a great value. I will continue to do this for future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased the geek squad subscription to cover all my electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic purchase,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get great help every time I walk up to the geek squad counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value and peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson gave lots of good reasons to get the warranty on these new 4k TVs. So far have not had to use it. But the reviews are pretty good as far as service and reputation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't do the warranty on a TV I got about 6 years ago. But this time I did so if anything goes wrong I'll have them fix it. Best thing I did.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must have! I get it on everything every time and it has saved me many times! I’d rather have it and not use than not have it and wish I had purchased it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG C2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for my LG C2 that I purchased. Geek Squad usually comes through so that's why I purchased it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ease of mind every time I purchase any warranty through best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy I bought this protection plan on my DVD player. It was having problems reading disks, I took it in and it was replaced right then and there after almost an entire year. It was the first time I had bought protection and Im SO glad I ddi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a bit pricy, but after our Samsung TV started acting up after two years, we felt obligated to purchase. Glad this one is for five years, even if I had purchased the two year warranty for my Samsung TV, it would have not been valid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you’re gonna need a repair. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my PS 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help me even though I didn’t have an appointment was very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is available when needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind if something goes wrong with your electronic devices. On the occasion we needed warranty service it was a seamless and easy fix for our malfunctioning device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase Geek Squad protection. The customer services is always friendly and helpful. They walk you though step by step (which is great for a non-techie!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to contact and give great recommendations and solutions to any problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good protection Plan for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all hope that we never have issues with our electronic purchases, but sometime that does not happen. This 5 Year plan is well worth the money paid, if problems arise with the TV purchase!

    I would recommend this to a friend