Customer Ratings & Reviews

I feel it's important to get the extra protection.

I feel more secure in my purchase knowing I have a 24/7 tech support. For those of us less savvy in tech , the Geek Squad is an excellent source to help navigate you thru .

Currently I have not had to use the service that covers smart tv, but when I call for support they are always attentive to all my questions, and they always call me to ask how we were in the service.

I highly recommend the geek squad. They are friendly and knowledgeable. I had issues with a new stove and they did there best to fix my issues as soon as possible.

I vought this for when my faughters gaming laptop tore up

We hope to never use this service but the price made sense for 5 years of protection especially since the TV we were replacing was only 4 years old.

Purchased with new Samsung 43" LED TV. Worth the money since the TV died after 2 1/2 years. Geek Squad service/diagnosis and replacement was easy.

Had problems with my electronics purchases in the past and having this warranty has allowed me to easily replace the item.

They offered very good warranty policy which can be used

Geek Squad was really helpful when I had a minor issue with my TV. They fixed it right away and explained what they were doing so I learned a few things along the way!

Great display and service! cannot live without! LOve it!

I have to call in on my warranties a couple times with geek squad. My most recent was to get a tv at my house looked at for possible repairs. The service date was a bit of a wait, but the "geek guy", came n was well experienced. Can't complain with that

The Geek Squad protection is the very best! I have called them a couple of times and they were able to assist me professionally and they had the utmost respect for me as a customer! I will always have this protection!!!

this is a piece of mind knowing you have support !

got the warranty and didnt use it, but have used similar before and it works very well. Only wished warranty when used we dont have to pay again to "renew" the warranty

Don’t take any chances without this service . I’ve used it now for about 8 years . You never know when you might have have a serious or emergency issue.

The Geek Squad is available any time I need them.

Haven’t had any issues with any help with the tv! Really reliable

Geek Squad should be the best I guess. Me personally have not had the need to call them but is good to know Best Buy had their own team to help you out any issues.

Agents came out to my home to replace components on my VIZIO TV. They were very professional and did the work quickly.