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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30369 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 498 Showing 9,941-9,960 of 30,369 reviews
  • Rated 5 out of 5 stars

    Hoping for the best of it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but I’m sure it will come in handy. & for the price you sure can’t beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this 5 year plan because Geek squad is always there when you need them they fix my tv and laptop this protection help me in so many different ways in saying money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best electronics protection around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad protection has never let me down. No hassel with great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great plan! I have had to use it and Best Buy stands behind their word. A replacement of equal value or a gift card of equal value … excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection 100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection on televisions! You never know what could go wrong to it. Yeah, they do come with manufacturer warranty but the Best Buy protection goes above and beyond.. if you want to be covered get the plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live and learn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with the Geek squad protection after the recent untimely death of my TCL flat screen which was, of course, just out of warranty. You live, you learn...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with the Geek squad protection after the recent untimely death of my TCL flat screen which was, of course, just out of warranty. You live, you learn...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is by far the best way to protect our computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I protect everything I buy from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I buy from Best Buy that has a protection plan that cost over $300 I protect it has saved my butt more than once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doing their thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just you know the geeks and stuff doing their thing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A 5 year warranty is essential for 40"+ TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I aquired at purchase of TV, I had difficulty later related to a neighborhood power issue. The repair tech was very helpful in restoring my device in a prompt fashion. Thanks to the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the prjce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth buying this extra feature. If something was to happen and they cannot resolve the problem they replace your part for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is wise to protect my investment . I have used this service on other Best Buy products and have seen the value in the warranty programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to submit a claim. Will always get for large purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv easy from the start up and got me watching all my shows! The magic remote works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are priceless...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never buy a TV without it!! Have had numerous house calls and their teams are outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect, I have no complaints about this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad, long time customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had geek squad for years and out of all the warranty and service plans I have ever had, geek squad has all ways been there for me and I have always been satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this service many times! We’ll worth the money!

    I would recommend this to a friend