Customer Ratings & Reviews

Geeks are always there to solve my problems. They do most remotely and my 3 year old laptop is doing fine with their upss da are every ) months or so.

Always friendly, easy to use, I count on them to be my service providers and have not had any issues, on the contrary all has gone well, over many years

Great customer service. Alleays available to answer questions.

So far I haven't had to use it, but just having it takes quite a bit of load of my mind, if anything would to happen to my TV.

Called about the setting and knowing me i always make a funny quick comment but, Dude laughed when i said "bust it out bra" lmfao! Geekeeek

I was disappointed with the service that I paid for on my washer and dryer. I called several times letting them know that the steam kit hadn't been placed on my dryer. Instead of just sending out a tech, I had to argue for days to get refunded. Mind you I had a zero balance and purchased several large items with extra warranties, I'll never make that mistake again. They don't want to honor the extra warranties.

Geek squad was free with purchase and we have enjoyed having it.

We buy all our appliances from Best Buy and always get the warranty and Geek Squad protection and have never been disappointed. They are helpful and easy to work with.

Great value and peace of mind for the money. Easy to set up. NOT easy to manage the subscription.

Agents are usually readily available and always stay with me as long as it takes to resolve my issue and don't make me feel like the dunce that I am! Worth the cost!

I an very pleased with the entire experience! Always great kind service and pretty fast:)

had this on previous tv wouldn't be without it. I would highly recommend it to everybody.

I haven’t had to use the extended warranty but I have friends that have and have been very impressed. And it was cheaper than the manufacturer warranty.

Got this with a tv. They came out and tested it when the screen went black. Replaced the tv immediately.

Had to get coverage for my new Oled tv purchase & the price was fair.

Given the quality of the products I bought, this may have been superfluous, but I'd rather have somebody available who knows what to do - just in case.

Best in buying any expensive item Always purchase the Geek Squad Protection. You will always have peace of mind instead of having to rebuy a item. Highly recommend

I love Geek Squad’s FAST AND EFFICIENT SERVICE!!!!

Get purchase fixed my computer, mounted my TV on the wall for $50 and bought the wall Mount to the house with them. Plus discounts on your warranties.

I like buying the service contracts so I can sleep at night. I know I am covered. The people are great and so knowledgeable. I highly recommend this service.