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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 652 Showing 13,021-13,040 of 30,824 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for the money and covers my purchases without a hassle. Hope I never have to use it but I know I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50 inches plus should have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV protection is needed on a big TV. I made this purchase not even thinking about it until checkout when it popped up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the came out quick to fix my tv, when they didnt have the parts I got a refund to buy a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy this service was offered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can enjoy my purchase knowing that if there is a problem, I have this program for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proud customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the services as of yet. But my daughter has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proud customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't has the chance to use service but my daughter has

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is a hit or miss depending on the person who handles your case but generally it is good and to me it worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have luckily haven't had to use it yet but better safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was good the do a perfect job thanks so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The safety of the 5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot can break even on the best-engineered systems over 5 years! Do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted and connected to all my devices very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great serviceI have an ex squad protection in your life always take care you anytime you have a Problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great it allows you to get items fixed at a discounted price they truly know what they are talking about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has some of the easiest warranty’s to use I would absolutely recommend them for any type of electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV that was open box and I was offered the extended warranty for my TV. It was emailed to me and I did not have to call in to ask about it. Great store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small price to pay for a tv warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a extended warranty for my new lg tv. If something happens Best Buy will be there to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always, get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a geek squad plan for all my devices in case something were to happen.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi RickyG. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again great investment. No worries, you can get assistance quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and put up the 2 TVs and speakers. The quality was definitely superb and can’t go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replaced my product. It was my work that it to fix. So they gave me the money to put towards a new one.

    I would recommend this to a friend