Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 706 Showing 14,101-14,120 of 30,423 reviews
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to be able to walk in and have help anytime you need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra Warranties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience with the extra warranties on electronics, so a good value for the cost. I have used this type of warranty a month before the expire date with success.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last time I got help my geek squad was year ago with my phone. 2019 I bought a tv, team member was being helpful n friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to be safe than sorry. We purchased this 2yr plan just in case anything was to go wrong, we are covered and dont have to pay a huge amount to get it repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection incase your device malfunctions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Needed Addition!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes these additions are inevitable. It could cause an additional expenses but when you look at the eventual benefit, it is worth it at long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart to get extended warranty

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad that I could get a 5 year warranty but keep in mind it’s really 4years because warranty starts with manufacture warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has came in handy for my laptops. It has also helped with the tv and servillance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I buy it for the no hassle replacements!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to always buy the protection, it give me a sense of relief if anything should go wrong, and of course for the no hassle replacements! It is second to none.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service, hope I don't have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have the Geek Squad Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had various Geek Squad Services and have found the service to be first class. Excellent service staff and very knowledgeable. Great bargain for the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistance with purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, will certainly recommend. The team really was attentive to my needs of the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I used before and very pleased.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a laptop and had the hard drive go out and they quickly replaced the hard drive with a great one and it is still working 5 years later. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite and professional Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very happy with the Geek squad in the past. They are always polite and professional and honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is good when you need it. Insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Squad protection. I received good advice and excellent service!! Recommend everyone to buy this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase the Geek Squad Protection. Fast service when something breaks down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the guys were very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what can I say ? the Geek Squad has been taking care of me for years . I appreciate all you do and I can't imagine life without you guys. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth purchasing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what can happen so a warranty is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had one problem and they came over

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some kind of error message and I called Geek Squad and they came out, repaired it free of charge and showed me how to do what they did in the future.

    I would recommend this to a friend