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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 721 Showing 14,401-14,420 of 30,833 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This additional protection is very good to have especially when needed. The geek squad will help in any situation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gave me confidence to buy a new brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy extended warranties, but the TCL was a new brand for me, and I was being cautious. I’m not unhappy with buying GS, but I have not had need to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta make sure you cover your purchase. Not bad for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Insurance Against Poor QC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have it in the event of a premature hardware failure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this protection plan (and hope not to have to) but it's good to know that Best Buy Geek Squad will come if I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever I had, and I would ever have. Definitely 5 star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have this sake model in a 50” so it was ankonbrainer for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kind of a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for peace of mind but doesn’t cover accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an amazing job of a wall-mounted TV and made sure it worked for the size of our family room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The added protection from the extended warranty is a must for a new tv , and the geek squad did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty, must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty protection is a it’s have these days. Best Buy makes it all pretty easy when repairs are necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection! They always help, even if it's a simple solution handled over the phone they are always knowledgeable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad twice...both times they were very up front and helpful. They explained what they could do and the value added...very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service protection is awesome they always handle everything I recommend it always anything over $100

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommended as I have used this one and better than paying to get it repair which is very costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommended as I have used this one and better than paying to get it repair which is very costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device i would recommend it over and over again. Ill shout this from the rooftops if needed thats how good it is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommended as I have used this one and better than paying to get it repair which is very costly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returns to Home Screen while watching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fine for the price but it shuts off when it wants far too much. I’ve only had it a little over a year and it been doing it for months before my year came up. I mean even while watching a program it’ll go back to the Home Screen. It’s so annoying. If I had of remembered I had protection on it I would of took it back sooner. So I’m going to take it back after just checking to see if I have coverage for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the fact i can take my product to where i got it to get it looked at or fixed or replaced

    I would recommend this to a friend