Customer Ratings & Reviews

My Geek Squad Service purchase was the best purchase decision ever because when I needed installation assistance I called the Squad and they were at my home in less than an hour and done in less than an hour.

Had mine for 5 years hasnt given me any trouble. I dont regret buying it.

Absolutely love this service, well woth the money paid. They were efficient and prompt in replacing my 43"tv

Good customer service. Came in and switched out tvs in and out answered all my questions

Amazing Product and Value. Unexpected need to replace our Bedroom TV. So glad we chose this TV!

Great service will take of you ……………………………………………..

They were great for setting up my mom's t v And it's big enough for her to see

I purchased this TV and when I got it home and set it up there was an issue with the picture. Called and representative told me to bring it back and the would exchange it. The next day I got a new TV and they even checked to make sure everything was okay with it before I left the store.

The equipment has served us well and we’ve not had any problems with it. We’re pleased with the service that we received from Geeksquad when we purchased it.

Especially after reading other reviews on this tv and considering the great price, the cost of Geek Squad was minimal and provides peace of mind.

This OLED TV looks beautiful and runs like a beast for gaming on console and PC.

Great protection .I had a TV go completely out they covered geek squad coming to my house and new TV. Only hastle was took a couple weeks get everything going .

The support team is so quick and caring and follow up to make sure everything is good and the problems resolved.

Had a 2015 Samsung screen die a week before warranty was up(planned obsolescence?) and BB gave me full refund and honored warranty. It's also the ONLY warranty to cover the specific term "burn-in" for OLED. Great warranty!

I all ways have so kind of problem with my computer and they are all ways there when I call or chat on line and my problem is all ways taken care of as for the TV I have not had a problem. For the table there ways a black screen and it was not fixed so it was replaced.

I’ve never had to use this service and hope I never do which is why I buy Samsung products.

I always purchase insurance on all my items. I love the fact that I can get to my local Best Buy and get the help asap. I've used Geek Squad and they definitely helped me with all my questions and guide me on replacements when needed.

Excellent product warranty and services and prices

Never leave Best Buy without it. Protection value outweighs not having it at all.

Great response and outstanding capacity personnel. Warranty always paid back. Is a must on every purchase.