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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30345 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 346 Showing 6,901-6,920 of 30,345 reviews
  • Rated 5 out of 5 stars

    What would I do without them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've asked for Geek Squad help with computer issues, TV and component set up, TV operating issues and complete kitchen appliance replacements. They have also assisted us knowledgably, professionally and politely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet but I have complete peace of mind knowing that my TV is Geek Squad protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered my replacement TV when the original one lost picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5 year warranty when I purchased my 40" UHD TV. For some reason, there developed a problem with the TV. I took it to the Geek squad, and they shipped it to Atlanta for repairs. One week later, it was returned, working flawlessly! Best insurance I could have bought!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable extended warrenty.Ease of purchase and info

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience at Best Buy Store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got best return service at in store customer desk, it was truly professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a piece of mind when buying Simeon is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and accommodating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They offered to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use geek squad protection as yet. I hung my own tv did my own connections and un boxing. They did offer to do these things. This is what I do for a living so I didn't need that done. I guess it's great a Haven't needed them for warranty purposes as yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new tv. the geek squad is amazing and awesome and fantastic at making everything perfect always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have another layer of protection for any future mishap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reasonably priced smart TV for a kids playroom, this one does the job. Looking at the side, the top of the tv is pretty slim, just wished the bottom was as thin, since its visible in this particular room. Also no RCA inputs for a gaming unit, had to use the component input so that used up that input.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extra coverage provides us with lots of peace of mind about our purchase. Not expecting any problems but relief to know that Best Buy will take care of it if we have a problem with this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started buying these for everything. I don't need my stuff breaking, or me breaking my stuff (it happens). So far geek squad has always been able to fix my issues, and its been always free so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started buying these for everything. I don't need my stuff breaking, or me breaking my stuff (it happens). So far geek squad has always been able to fix my issues, and its been always free so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra coverage of any devices you purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always a get a warranty with my electronic purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Provides Peace-of-Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard Geek Squad Protection provides me peace-of-mind on my Sony 4K HDR TV purchase for five years. And I can always return to the store for electronics advice - something you can't do with a regular extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv had pixels go out within a month - they made it right with a new tv - no hassles.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments. We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Get the insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! And The insurance paid for it itself

    I would recommend this to a friend