Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30345 reviews
(30,345 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
What would I do without them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've asked for Geek Squad help with computer issues, TV and component set up, TV operating issues and complete kitchen appliance replacements. They have also assisted us knowledgably, professionally and politely.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use this yet but I have complete peace of mind knowing that my TV is Geek Squad protected.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They delivered my replacement TV when the original one lost picture.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Glad I got it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the 5 year warranty when I purchased my 40" UHD TV. For some reason, there developed a problem with the TV. I took it to the Geek squad, and they shipped it to Atlanta for repairs. One week later, it was returned, working flawlessly! Best insurance I could have bought!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extended warrenty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonable extended warrenty.Ease of purchase and info
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best experience at Best Buy Store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got best return service at in store customer desk, it was truly professional.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having a piece of mind when buying Simeon is great
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Greek squad help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very professional and accommodating.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
They offered to install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use geek squad protection as yet. I hung my own tv did my own connections and un boxing. They did offer to do these things. This is what I do for a living so I didn't need that done. I guess it's great a Haven't needed them for warranty purposes as yet.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
My TV Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the new tv. the geek squad is amazing and awesome and fantastic at making everything perfect always
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy to have another layer of protection for any future mishap
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great tv for the price !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.reasonably priced smart TV for a kids playroom, this one does the job. Looking at the side, the top of the tv is pretty slim, just wished the bottom was as thin, since its visible in this particular room. Also no RCA inputs for a gaming unit, had to use the component input so that used up that input.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice extra coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This extra coverage provides us with lots of peace of mind about our purchase. Not expecting any problems but relief to know that Best Buy will take care of it if we have a problem with this TV.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I started buying these for everything. I don't need my stuff breaking, or me breaking my stuff (it happens). So far geek squad has always been able to fix my issues, and its been always free so far
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service for a reasonable price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I started buying these for everything. I don't need my stuff breaking, or me breaking my stuff (it happens). So far geek squad has always been able to fix my issues, and its been always free so far
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the extra coverage of any devices you purchase.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
TV warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always a get a warranty with my electronic purchases
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Provides Peace-of-Mind!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Standard Geek Squad Protection provides me peace-of-mind on my Sony 4K HDR TV purchase for five years. And I can always return to the store for electronics advice - something you can't do with a regular extended warranty.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Customer Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv had pixels go out within a month - they made it right with a new tv - no hassles.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your kind comments. We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Get the insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service! And The insurance paid for it itself
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
