Customer Ratings & Reviews

Great service. I love geek squad and it's team of professionals. I recommend to all my friends to pay for warranty and services from Best Buy.

Haven’t had any problems with my TV.. yet but if I do I will love to see what it covers I’m sure it’s very worth it you never know what could happen

The support team helped me find the best tv, and made sure it was write for me!

The geek squad know what they are doing and getting the extra protection plan is highly recommended in my book. I was working on my laptop on day, leaned over to grab something and it dropped out of my lap. The screen cracked on it, fortunately we purchased this extra layer of protection, took the laptop to the store and they fixed it right up. Great customer service.

Very best service and great team I also have this service for other tech its the best.

I trust geek squad. I paid it once and im guaranteed to be stress free

I am still early in the program but so far I have been satisfied.

Doesn't matter what the issue is, Best Buy is always there to fix it or replace the item. I got this with my mom's Samsung TV and there was a dark cloud spot on the screen. Samsung refused to fix it it. They said it was "tolerable for them." I called Best Buy and emailed them the pictures. They told me to bring the TV in and they exchanged it.

Great tv for the price i paid for it. Super clear picture and they took great care of me at the store after rhe first tv showed up at my house with a shattered display. Best buy ahs always been great to me.

The picture quality is out of this world. Its colorful and crisp

We needed a TV fast for New Years so we looked for Open bix desls at the store. The price was great. But I have been super pleased with the picture quality snd ease of use. Hooking up DirecTv was a breeze and I hooked up blue ray, Vcr, Atari 2600, nintendo64 and a multiple game player (Nes,sega,sense, all work great! I love the smart tv menu LG uses its very user friendly. And extras like channel plus, amszon hulu etc are great. it has the ability to wirelessly connect to your phone. Wireless network setup was a breeze. I would recommend this TV

Excellent TV! Roku really knows how to make TVs. The picture and sound quality are awesome.

Love geek squaf.always ready to help when needed. So far they fixed three of my devices.

Peace of mind with this Geek Squad protection. Would not want to have to pay more for in home repair for time and $$ to ship it somewhere.

Fantastic service with good suggestions. They give suggestions based on what is good for us.

Peace of mind to know we are perfected way past the manufactured warranty as well as the store warranty. Our tv went out after 4 yrs and knowing we’re covered more than the expected life of the product is peace of mind

Support provided by Geek Squad was extremely smooth and I barely had to do anything.

Helped me just as I needed, was able to replace my TV with a newer version when the backlights blew out.

I haven't needed to use this so I am not sure how to give a review.

Great value if you can’t afford to replace the tv. I’ve never had to use geek squad. The policy goes into effect after one year of purchase. Sometimes dealing with Sony or lg isn’t the best experience. Depending on how big your tv is you might value the in home service.