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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30330 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 30,330 reviews
  • Rated 4 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had excellent experience with geek squad protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not purchase any other protection plan other than this. With geek squad I can enjoy my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must get when you buy a large TV 75 if it goes south then your covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 85 inch Samsung tv from Best Buy and to be frank, I’m loving it very much. It’s very easy to use and i have not had any difficult problem setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store without one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the plans, they have paid for themselves many times over. I had a 55 inch HD tv break after a year, the let me have a new one. That one then broke about almost two years later, so they let me have yet another one (a new model since the old was gone).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have for important purchase. I don't have to worry about my expensive purchase for the next 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a must for insecure people. There is always a chance that something will fail.. I like the assurance of Best Buy warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for the double oven wall unit. Have not had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better be safe then sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always buying a warranty with huge cost items you don't wnt to be stuck paying for repairs or replacement yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The kids are alright!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids there are knowledgeable, and prompt. They were efficient and were able to deliver service exactly when they said they would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy a protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought a protection plan with our 65 inch tv and so far we haven’t had a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek very knowledgeable and understanding. They replace my TV in 2 days when I know questions asked. They really honor your warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave store without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best service from online reps to in store resps. They are here to help and they have done so many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive never had to utilize any protection but it never hurts to have the piece of mind. The one time, I didn’t purchase, my TV Literaaly stopped working in less than 3 months of purchase. Do think about it, just do it. It’s inexpensive piece of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas present for dad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dad loves it! Easy ordering, fast shipping amazing experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The heroes we deserve, and need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been extremely helpful in resolving an issue with my TV. Honestly, you don’t realize how much you need their expertise until you need it. Very happy with my experience. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so glad we got the extended warranty with our purchase of the Insignia 50" TV . The geek squad came out promptly, and replaced the power supply twice, the third time the power supply went bad, Best Buy replaced the TV at no charge, We are very happy with the replacement, and Best Buy truly stands by their warrantys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. The delivery went perfectly as well. I am completely happy with Geek Squad and Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv being Replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my Sony TV for 23 month and started going out. So glad I had the Geek Squad coverage. TV is being replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Excellent service I sat back, and they did every thing and programmed tv it was all ready to go.

    I would recommend this to a friend