Customer Ratings & Reviews

Excellent excellent excellent These people are amazing and I am very glad this service is available. Best Buy really does an amazing job of getting the right things for their customers Thank you

Glad to get the extra security if anything goes wring

This is super clutch! This makes you feel like VIP when it comes to returning, exchanging and replacing! I’d recommend if you’re always at best but like me lol

Delivery was on time. Agent let me posted so we could meet at the delivery time and not waste my day. Efficient and courteous. Informed me that if we have any issues he would return to correct details

Something about the peace of mind in having a TV or computer serviced without having to pay out of pocket. Anytime I’ve ever had to use a protection plan it has worked out in my favor.

Something about the peace of mind in having a TV or computer serviced without having to pay out of pocket. Anytime I’ve ever had to use a protection plan it has worked out in my favor.

The techs who mounted the equipment very efficiently and knowledgeable. Called the night before to confirm appointment and were very timely. Observed Covid-19 protocols.

Great service and easy to navigate the whole process. Very happy with how everything went

I have had Geek Squad Protection on all the products I buy from Best Buy! Wouldn't have it any other way! Any time I have called, always satisfied with the service. Great protection.

I would never purchase anything without a protection plan. Anything can go wroung and with the plan you have no worries.

With 7 y/o and 9 y/o sons in the house and sketchy City Public Service power kicking off and on all the time I wasn't going to take a chance. I figured my boys might end up damaging the screen playing, Nerf guns and balls and silliness.. or the electrical spikes might kill the electronics. Already lost an amp, two DVD players AND an UPS..

The Geek squad is a must! They know what they're doing and they do it well.

Always good to have a professional place to turn when help is needed. Have not had an occasion to use it yet but the confidence of knowing they are there is comforting.

So far so good. Haven't had to use it, so perfect so far.

I am extremely happy with all the Geek Squad Protection that I have added to my purchases.

AMAZING CUSTOMER SERVICE, REALLY GIVES A SENSE OF PEACE OF MIND WHEN PURCHASING EXPENSIVE ITEMS. Very convenient and a must have. Would recommend for large electronic purchases. An easy buy.

Product protection in the age of planned expiration is well worth the cost. Motherboard replaced in dryer recently would have cost the same as dryer replacement.

I keep getting emails from different Geek Squad people telling me that I will be billed $399 to my credit card. So far I haven't seen any charges and hope to not get any additional charges from what I paid when I purchased the TV.

As with other protection plans we have been satisfied with the assistance and helpfulness that they have always provided when we had an issue. We would always recommend purchasing a service plan.

Very good service to have if you have any issue with the TV they come and fix it or if the panel needs to replace they will replace the panel if you have burning they will fix it I love that