Customer Ratings & Reviews

Purchased the Geek Squad for a new 32 inch smart television for that extra protection coverage.

Extended warranty is worth the money cause things do happen

I highly recommend getting the extra warranty on your TV. I’m only had to use it once and they were so kind and fast in trying to fix/replace my broken TV. I ALWAYS get the extra warranty now.

Bought for new TV. Secure knowing that they will take care of whatever may happen.

Always good to have this service and a warranty on your products you buy.

I trust Best buy to take care of any problems. They did a great job on my car camera install and I try to buy their protection product.

The Geek Squad assembled my tv stand and mounted my TV. They kept me informed on the time and date of the installation. They were professional and friendly. They did a GREAT job.

So far good. Have not had to contact Geek Squad but sounds easy to do if and when we need them!

The protection plan was great glad I purchsed another one for my replacement TV!

A must have for your electronics, covers most problems you would have with your items, geek squad is super helpful and easy to use

Came when promised. Professional, courteous and really helpful. Understood problem and my limits and solved problem, actually more than one, quickly and effectively. made sure I understood what was going on. left me with smiles and gratitude.

Havent had to use the protection yet. But noce to have peace of mind.

I would never buy anything without this warranty ! It’s always nice to know it’s covered

Protection give peace of mind, Add this I got a extra protection for 2 more years

Excellent purchase! Amazing quality!! And even better prices!

Really gooddddd. Claims easy, service at home.....

It's great to know that you have the Geek squad behind your back

we purchase this protection to go along with our new TV. I hope we don't have to use it but I have purchased this before and did not regret the purchase. Geek Squad is so easy to work with.

The employee could not provide a pamphlet and specifics on the warranty coverage. She just kept saying "we don't protect for product damage" meaning if we drop it, we deal with it. We were more interested in true coverage details and purchased without true knowledge of what all is protected like surge protection, damaged power cord, and internal issues like computer chip for Smart features. In part, insurance used to require documentation of coverage and exclusions, but they had absolutely nothing in writing.

Appointment was excellent. On time, installation and review of use was professional. AND, unpackaged and removal was CLEAN. Protection plan is essential when purchasing a high end item.