Customer Ratings & Reviews

Good service nice people when you call easy going people

My third Geek Squad Protection Plan and I always purchase when buying large ticket items. Peace of mind in knowing that I can count on Geek Squad for issues and repairs.

Good warranty! Beats what other insurance companies offer!

I did some research and settled on the Samsung TV. Had great picture quality, and good service life. When I got it home was easy to set up. great picture quality and good features. I love that it is a smart TV apps built into the TV.

They carried my giant tv up my awkward flight of stairs up to my apartment for me.

Glad that I purchased this not only for security if something were to happen in 5 years bit to also be future proof with the newest technology is something happens.

Guys were great very informative and fast turn around

A warranty is piece of mind if it messes up it will be fixed if it’s an expensive electronic buying a warranty will keep you from having to buy another tv if it goes out

Good value because it covers burn in on my OLED. I have complete piece of mind knowing I can use my tv for as long as I want and watch whatever I want for the next 5 years.

Just purchased. Have not used the services yet so I can't say anything at this time. I've heard go reviews. Keeping my fingers crossed.

Excellent Tv My husband loves it so much. Highly recommend

Great purchase! Will definitely buy again if needed or necessary. Best Buy always coming in clutch!

I would not buy an electronic without the geek squad service! I always walk away satisfied! They know their stuff! I don’t care for having to make an appointment especially since it’s too far away but I understand during Covid 19days, it’s necessary.

Is one the best service to have when coming to best any Best Buy merchandise

I love the the tv and I’m very satisfied with it and thank you for everything

Best thing I ever done. Any issue I bring it back and it’s repkaced

I've bought other warranties that make it so complicated that you give up trying to file it. Geek squad makes exchanging a damaged product so easy to exchange or replace. I prefer to pay a little more to get the geek squad warranty

Haven't needed to use on this but I've used them before and was very satisfied cause they upgraded my television as it was no longer available

TV installed efficiently and at my appointment time.

It has always paid off for me. Whether it was repairs, viruses, tech support, it has saved me thousands over the last 5 years. I will add it to Anything I can add it to. TRUTH!