Customer Ratings & Reviews

Geek squad is the best, they truly know there business and it a pleasure having them protect my electronics.

I have to call in on my warranties a couple times with geek squad. My most recent was to get a tv at my house looked at for possible repairs. The service date was a bit of a wait, but the "geek guy", came n was well experienced. Can't complain with that

Geek Squad was really helpful when I had a minor issue with my TV. They fixed it right away and explained what they were doing so I learned a few things along the way!

Best Buy still has the policies around. Go get you one! It will be worth it.

We hope to never use this service but the price made sense for 5 years of protection especially since the TV we were replacing was only 4 years old.

Purchased with new Samsung 43" LED TV. Worth the money since the TV died after 2 1/2 years. Geek Squad service/diagnosis and replacement was easy.

got the warranty and didnt use it, but have used similar before and it works very well. Only wished warranty when used we dont have to pay again to "renew" the warranty

Got the coverage that I needed for a reasonable price.

Geek squad protect is good to have. It covers your purchase entirely.

Had problems with my electronics purchases in the past and having this warranty has allowed me to easily replace the item.

Technicians were helpful and friendly, giving assistance where needed

I will never buy a Samsung tv again because it died so early(6 years)

Don’t take any chances without this service . I’ve used it now for about 8 years . You never know when you might have have a serious or emergency issue.

It just one of those purchases you maybe don't need, but glad you have it when something goes wrong.

Geek Squad should be the best I guess. Me personally have not had the need to call them but is good to know Best Buy had their own team to help you out any issues.

Agents came out to my home to replace components on my VIZIO TV. They were very professional and did the work quickly.

I mounted and hooked up my own tv and love Hisense TVs about to purchase the 82 for my family room

Have always gotten the geek warranty. Never had a problem when had to use.

Love having the peace and mind of coverage in the event anything happens.

This is my first Best Buy protection plan. I got this cause I take the tv set into the store for service, The plans that I've gotten before the tv set had to be mailed in for service.