Customer Ratings & Reviews

Great as always, geek squad is definitely worth the money to have them in your pocket if need be

I haven't had to use this yet, but I'm glad i bought it! The manufacturers warranty is only 1 year!

I’ve purchased Geek Squad coverage on all of my major purchases. I’ve found the response to be excellent and the Tech’s knowledgeable and friendly.

I purchase the Geek Squad protection plans for all of my electronic purchases. I am very pleased with the help I get from the Geek Squad agents.

Purchased the 5 year warranty for my new TV. Used the service on my old TV and they replaced it with a brand new TV. Couldn’t be happier.

I'm not one for buying warranties and hopefully I won't have to use it but the price was right for peace of mind.

Great value if need any repairs to new equipment. Always available

The agent mounted my TV and connected all devices. The agent was very helpful and extremely friendly and never acted like he had to rush off to his next job.

Its a great feeling to know that your always covered. I always purchase warranty electronics are to expensive nit to get them covered.

Not sure yet as I have yet to use my protection plan. It was a bit expensive. 300 for 5 years. I don’t usually buy protection plans, but since I spent nearly 1400 on a tv, I figured I would get the plan JUST in case...

The geek squad came in handy. Customer service is excellent.

I was looking to replace my old 1080 living room tv, For a 4k tv and since I do like the LG brand I couldn’t pass up the sale.

Good service to have on your devices , I strongly recommend it

It's a real peace of mind to have experts ready to answer question at the most difficult moments. And, having this plan means to have GEEK Squad there for you.

They set up the TV and explained almost everything. When the TV didn’t let me access my apps, I called and no one called back

The guys from geek squad are great they do a very good job

It's nice that Best Buy offers coverage for their products. I went with 5-yr knowing that it'll be covered if anything happens and so in about that time it may be time for the next upgrade to television so I'm good til then!

Bought an high end sound bar, spent a little extra for replacement protection in case it went bad past mfg warranty

I have experienced trouble in one of the appliances I have bought in the past. Luckily, it was covered by warranty. Geek squad was quick and easy to respond to my claim.

I purchase protection plans with all of my Best Buy purchases because repairs are so easy and the customer service is amazing. When my item wasn't able to be repaired, I was given a credit to purchase a new one.